KEB Hana Bank

At this time, I have been contacted directly by KEB Hana Bank regarding complaint ID ***, however my complaint has NOT been resolved because:
Hello, Actually, the business contacted me directlyThey did not give me any solution, because they made mistake terrible, incredible, and
unbelivableThey made statement me with the same story like " I did right thing, everything was right, and nothing was wrong"However, I have true evidence and it made by KEB Hana Bank Employee Anyway, They have been trying to hide their mistake, but even they did not take realityEven they did not mention any apology to me so far Therefore, I will fight them at the end and report this issue all medias, US goverment, and S.Korea Goverment
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Sincerely,
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