Kearns Collision Repair

Car was totaled in accident in which I chose Kearns collision to do repairs. They said repairs would take about a week... It's been 5 weeks, no one answers their phone calls and every time I go to check in in person no one is there.Desired SettlementI want my vehicle back. All of my important possessions and personal items are in there and I have no access to my car. No one is ever there. I have a son and a job that I need to go to in order to maintain my family.Business Response Contact Name and Title: [redacted]Contact Phone: XXX-XXX-XXXXContact Email: [redacted]In behalf of [redacted] Collision Repairs, on [redacted] arranged to received in the shop a CHEVY Sonic 2012, from the tow company paying the bill on the amount of $687.05; contacted the Insurance Company and started the repairs, on a car $6.000 damaged as the Insurance company wrote on the estimate that we use to start the repairs, It was never going to be ready in a week, When I talked to Mr. [redacted] I stated that we do not know when the repairs where going to be finish because Chevy sonic is a brand new model and some parts were in national back order. In fact some parts the last ones are going to be here tomorrow. we hope.

Car was totaled in accident in which I chose Kearns collision to do repairs. They said repairs would take about a week... It's been 5 weeks, no one answers their phone calls and every time I go to check in in person no one is there.Desired SettlementI want my vehicle back. All of my important possessions and personal items are in there and I have no access to my car. No one is ever there. I have a son and a job that I need to go to in order to maintain my family.Business Response Contact Name and Title: [redacted]Contact Phone: XXX-XXX-XXXXContact Email: [redacted]In behalf of [redacted] Collision Repairs, on [redacted] arranged to received in the shop a CHEVY Sonic 2012, from the tow company paying the bill on the amount of $687.05; contacted the Insurance Company and started the repairs, on a car $6.000 damaged as the Insurance company wrote on the estimate that we use to start the repairs, It was never going to be ready in a week, When I talked to Mr. [redacted] I stated that we do not know when the repairs where going to be finish because Chevy sonic is a brand new model and some parts were in national back order. In fact some parts the last ones are going to be here tomorrow. we hope.