Good afternoon, I have spoken with the store and the credit for this customer in the amount has been issued for $1440.00, however the check will not be mailed to the customer until we receive the furniture which is in his home. Our scheduler reached out to him today to attempt to...
schedule a pick up date. Once we hear back from him and pick up our merchandise we will mail his refund check. I will contact you again once this is complete. Thank you,[redacted]
Good afternoon,
Our delivery drivers are not permitted to handle cash or checks of any sort. I can have the check cut and mailed to the Home Store in [redacted] and he can pick up the same day that we pick up his furniture. If we have our merchandise there is no reason for us to withhold our money. We would not be a growing business if we did not refund our customers the money that is due to them. Once we receive our merchandise we will refund the money that is due, as this is a standard policy with any company.
Sincerely,
[redacted]
Good afternoon, I have spoken with the store and the credit for this customer in the amount has been issued for $1440.00, however the check will not be mailed to the customer until we receive the furniture which is in his home. Our scheduler reached out to him today to attempt to...
schedule a pick up date. Once we hear back from him and pick up our merchandise we will mail his refund check. I will contact you again once this is complete. Thank you,[redacted]
Good afternoon,
Our delivery drivers are not permitted to handle cash or checks of any sort. I can have the check cut and mailed to the Home Store in [redacted] and he can pick up the same day that we pick up his furniture. If we have our merchandise there is no reason for us to withhold our money. We would not be a growing business if we did not refund our customers the money that is due to them. Once we receive our merchandise we will refund the money that is due, as this is a standard policy with any company.
Sincerely,
[redacted]