Kawaii Land, LLC

Initial Business Response / [redacted] (1000, 5, 2015/06/05) */ Dear customer, We are sorry that you do not like the products you received; however, as we have already explained to you in our PayPal communication is that you need to send us images of the defectsA lot of your complaints about the defects are common knowledge defects through the process of manufacturing the products; however, if the defects are out of the norm, we will be more than happy to issue you a refund; however we have not seen images yetPlease also note that we inspect each individual products before it is shipped outIf the products are severely damaged, we do not sent it to customersThank you in advance for your time and we look forward to hear from you

Initial Business Response /* (1000, 5, 2015/06/05) */
Dear customer,
We are sorry that you do not like the products you received; however, as we have already explained to you in our PayPal communication is that you need to send us images of the defects. A lot of your complaints about the defects...

are common knowledge defects through the process of manufacturing the products; however, if the defects are out of the norm, we will be more than happy to issue you a refund; however we have not seen images yet. Please also note that we inspect each individual products before it is shipped out. If the products are severely damaged, we do not sent it to customers. Thank you in advance for your time and we look forward to hear from you.