Kathy's Hallmark Shop

Straps are what keeps the mobile home from blowing over when there is a high windThey have nothing to do with the house being out of level or settlingWhen a mobile home settles, the straps will loosenWe don't "loosen" the straps to re-level a houseI've been doing this for years, I know how to do it.I'm not being untruthfulWe did not loosen the straps and cause the house to settleThat makes no senseYour missing the pointYou told me your house flooded and now it's out of level again and You wanted me to come back and re-level for freeI said "no" we can't level your house each time it rains and floods under your house for free? Why would you want me to wait for the county to fix the drainage problem if there wasn't a drainage problem?The jacks are leaning because the house floodedThere not going to loosen and lean for no reasonI'm willing to re-inburse your moneyThe $you paidDo you want your money back or not? ?

This company had to loosen the straps to re-level the homeWes is not being truthfulHe told us two weeks after the job was inspected he would come and fix the front northeast side of mobileI told him after the county fixed the front drainage area and wait for my call to fix the two jacks which were leaningI'm not happy with Wes responseHis guys did loosen the jacks and did not secure them which caused the home to lean againThere were no big rains causing flooding issues that would have caused the front jacks to be leaning like that? I was not there at the time of workI hired them over the phone and did not inspect the job until two weeks after thatThe county code requires all mobile homes to be tied downHow do you re-level a home that the jacks are tied downYou have to loosen straps first and than re-level home and a good company would not leave straps loosenedI would not recommend this company in the future.?