Kasson & Keller

Pls change toWe are willing to repair this screen at no charge and agreement to pay labor if future damaged is caused"Do you wish to change your response?

Good AfternoonI am sorry Mr [redacted] feel we are not representing our product to his satisfaction We stand behind the warranty as written which incudes screen frame material Labor is not included We have no warranties referencing days.operation and proper removal of screens should not create damage As a courtesy we previously repaired screens for Mr [redacted] at no charge I am willing to repair this screen at not charge if complaint is dismissed and agreement to pay labor if future damaged is caused I am not sure what procedure is used to remove the screens as this may be creating the issue We would be happy to advise best practice for removalRegards***