We received a call from *** *** at the end of September regarding a boiler that Karl's Plumbing & Heating installed for her on 12/**/in the amount of $7,she stated that there was a part missing*** *** ***, ***, spoke to *** *** himself and told her that he would be
more than happy to schedule a service call to look at the boilerHe told *** *** that we would do whatever is necessary to rectify the issue she was statingA service call was not scheduled*** *** never gave us the chance to schedule a service call to check the boiler.
On October *** a member of our office staff contacted *** *** again, *** *** stated that *** never offered to come by and rectify the issue and she felt he brushed her of* again offered to schedule a service visit to which *** *** responded that she would speak to her husband and get back to usTo date we have not had a return call to schedule a visitWe are still more than willing to look at the boiler
We received a call from *** *** at the end of September regarding a boiler that Karl's Plumbing & Heating installed for her on 12/**/in the amount of $7,she stated that there was a part missing*** *** ***, ***, spoke to *** *** himself and told her that he would be
* again offered to schedule a service visit to which *** *** responded that she would speak to her husband and get back to usTo date we have not had a return call to schedule a visitWe are still more than willing to look at the boiler
more than happy to schedule a service call to look at the boilerHe told *** *** that we would do whatever is necessary to rectify the issue she was statingA service call was not scheduled*** *** never gave us the chance to schedule a service call to check the boiler.
On October *** a member of our office staff contacted *** *** again, *** *** stated that *** never offered to come by and rectify the issue and she felt he brushed her of