Karen's Books

The complaint from *** * *** *** *** **
*** * ** ***
has been resolvedHis book order was shipped to him, upgraded to Priority Mail at no charge
We apologized for the delay, further giving him the opportunity to cancel his order if he wished. He was not charged for his order, as the order was not shipped prior to his inquiryThe unfortunate situation here was explained to him and internal changes were also made here, including firing some personal from this operation.This was a regrettable employee situation, and it has been addressed*** ***