Christian ordered sets of the lightweight spun wheel used for racingHe ordered wheels in February and wheels in April 2015. He called months ago to complain that the wheels failedThis was over years after purchasing the wheels. Due to the nature of use there is
NO WARRANTY EXPRESSED OR IMPLIED FOR ANY ANY RACE WHEELSThe wheels that we built are normally used on a pound race carWe had no idea what type of car Christian had or what he was using the wheels for.As a customer goodwill I offered to replace the wheels for himHe is unhappy with this optionHe sent me a nasty email demanding a cash refundWe do not offer refundsSince our original offer was not acceptable to this customer, he is using any other option to complain and try and get a refundCustomer satisfaction is very important but we are not going to allow a warranty claim for a product purchased over years agoPlease tell Christian to have a nice day
Christian ordered sets of the lightweight spun wheel used for racingHe ordered wheels in February and wheels in April 2015. He called months ago to complain that the wheels failedThis was over years after purchasing the wheels. Due to the nature of use there is
NO WARRANTY EXPRESSED OR IMPLIED FOR ANY ANY RACE WHEELSThe wheels that we built are normally used on a pound race carWe had no idea what type of car Christian had or what he was using the wheels for.As a customer goodwill I offered to replace the wheels for himHe is unhappy with this optionHe sent me a nasty email demanding a cash refundWe do not offer refundsSince our original offer was not acceptable to this customer, he is using any other option to complain and try and get a refundCustomer satisfaction is very important but we are not going to allow a warranty claim for a product purchased over years agoPlease tell Christian to have a nice day