Kaplan Paving LLC

I am extremely pleased in the whole process with KaplanFrom the original sales appointment through the completion visit, the guys were on time and attentive to what I wantedMy new driveway turned out perfectI had concrete ribbons installed prior to the asphalt installation and the crew was super careful around my new concreteThe communication through the office was outstanding as well Thank you Kaplan for a first class job! Dave- Island Lake

Warning! Stay Away from this company!

The town of palatine Ill was taking their time approving an asphalt job Kaplin paving did, about 5 weeks after work was done. Scott greenberg called me and emailed me threatening to "rip out" the driveway unless he is paid immediately.
he was demanding payment whether or not the asphalt was approved by palatine. Mr greenberg claims that he doesn't care if palatine has a problem with his work, he demand to be paid even if the work was done wrong. The total amount of the job is $2300. I prepaid 1300.00 leaving $1000.00 to be paid when the work was approved by palatine.

He has threatened repeatedly to put a workman's lean against my property for $1000.00. he has said he has a lean, but I have seen no evidence of this to be true.
When palatine finally notified me that the work was approved, I immediately sent kaplin a check for the $1000.00 which they received the next day.

when I was at work, mr greenberg send someone over to my house and started to rip out the driveway, It is sliced up ready to be removed. basically, he had it destroyed. I have filed a report with the palatine police, the police contacted kaplin but they denied destroying my driveway. The following is one email mr greenberg sent me threatening to rip out the driveway.

From: Scott Greenberg
Sent: Tuesday, November 12, 2019 3:39 PM
To: Shawn Cole ; Ronak Baxi ; Scott Greenberg ; Lars Andersen
Cc: Jenny O'Brien
Subject: HOT -- HOT --UPDATE -- LIEN -- URGENT -- Kaplan Paving Shawn Cole

Mr. Cole,

I have heard from Harry Spila….His email is below: WE ARE NOW DOING TWO THINGS…..1) PURSUING LEGAL ROUTE TO OUR FULLEST EXTENT 2) WE WILL BE RIPPING OUT YOUR CURRENT DRIVEWAY AND TAKING BACK THE ASPHALT THAT WE OWN. Consider this the last email from us asking for final payment. Jennifer, PLEASE TAKE THE LIEN TO THE COURTHOUSE WEDNESDAY MORNING AND FILE.

All looked good on the day of installation of asphalt driveway until the crew left and it started to rain in buckets (9/05/2018)My driveway is flat so it had to be pitched so as to drain water away from house and rear sidewalkThe low point of the pitch was about feet short so at least 1/of my driveway water flows right on the rear sidewalk and not further back so as to drain into yard Kaplan inspector came out to see the problem and said the job should be scheduled mid October, At the writing of this review, I am waiting scheduling of repairWhen the job is to my satisfaction, I will write another reviewAlmost Satisfied Rich *

This is the second time I've had to report Kaplan to the Revdex.com I have tried multiple times leaving messages for a return call also multiple emails to speak with someone regarding my driveway that was installed last yearWe have had problems such as asphalt cracking and with the expensive additional top coat we purchased No one should ever have to deal with company that will not respond If I knew the owner of this company I would strongly inform him or her they should now be in business if this is how they treat their customers My mistake was not reading other customers reviews about Kaplans poor customer serviceNO ONE should treated this way I have patiently tried working with this company but enough is enough

Great experience with Kaplan Paving replacing our driveway Worked with Lee, Annette, Brenda and Billy In addition to asphalt replacement of our driveway, we needed a small concrete job performed by another contractor That contractor was TERRIFIC and Kaplan helped to coordinate schedules We had a slight hiccup when the city inspected for final approval, but Kaplan was quick to rectify the situation and the final approval was issued (The city inspector was very accessible and helpful as well) Our property was left clean and orderly The final walk through with Billy is informative and an added bonus I signed up for the continuing program Coming from the construction world, I know there are always hiccup's It's how the contractor deals with those hiccup's and issues that separates the wheat from the chaff Kudos to KaplanMary [redacted] from HP

I had an excellent experience with Kaplan Paving, from Lee the estimator, to the friendly crew, to Billy who did the follow upA thoroughly professional company on every levelThe crew did top-notch work and the result is terrific

This company fails on being a services company: 1) The product (in my case a new asphalt driveway) started to crack after a year and even after a sealcoat 2) Communication: During the original install, the Kaplan team was terrible in follcommunications and was generally not responsive Even with my faulty driveway, while they did agree to replace it they are not responsive on clarification questions after weeks of calling an emailing No accountability I would not recommend anyone to work with them

Kaplan Paving was a pleasure to work with from beginning to endThey are a professional and reliable company and approach each step of the job in a very efficient manner!
I would highly recommend them!

I too wish I would have read reviews, at least they came out after several calls and pictures to try and solve the problem, but now my inspector told me it's going to cost me more money to have my new driveway cut to release my fence that they incorporated (buried), I wish I could return it or have my old driveway back and start all over with a different company

Kaplan Paving replaced my old driveway with a new drivewaythey told me the driveway would not floodthe driveway floodsThey have done nothing to repair my driveway

We are pleased that we chose Kaplan to remove and replaced our asphalt driveway this summer From the moment we met the estimator Brad, we knew we were in good hands
Kaplan has such a strong office support team, great communication and attentive of our concernsThey were on time for every appointment and have excellent customer serviceFrom the removal crew to the installers, all were knowledgeable, considerate, polite and respectfulOur difficult and narrow driveway next to the house did not allow much room for error Tight fence line, bushes and a raised brick bush bed were no problem for the experts
A professional job well done by all was followed by site visit from Billy from Quality Control He had helpful handouts on how to care for the new driveway and future sealcoating informationTheir confidence & experience gave us a 100% satisfaction and we would highly recommend them to anyone

Horrible company Run as fast as you can when their old dirty equipment shows up in your neighborhoodI used them in June for a new residential asphalt driveway in downers grove Asphalt violated village code requirements and now I cannot get back my village bond retainer Customer ..me..left holding short end of stick and no one.including President of company will return my calls

Everyone from Kaplan Paving has been helpful Answered my questions and were always politeJob was just finished They left everything neat, looks good so far

I hired Kaplan paving to redo my driveway and the bricks that line my drivewayThey arrived on the date thy advised me they wouldThey started by taking the old driveway outThen they took all bricks out and relayed them back leveledThis was a great added feature from KaplanNo other paving company offered this kind of serviceAll other companies advised I would have to hire a landscaping companyTo have one company handle this, made life so much easierThe following week, they called to advise they would be back on a certain date, and there they wereI would recommend them to anyone in my neighbor, without hesitation

Very goodThere was a small section that they missed but came back a week later to repairI appreciated the communication between the office staff, estimator, etc

The job was well done, the price was right...Recommended

I am very pleased with the new asphalt driveway which Kaplan Paving installed I worked with Amy, Annette, Lee and Billy Lee and Billy provided excellent service on the technical end, while Amy and Annette were on top of the scheduling My phone messages were promptly returned In addition, Lee and Billy educated me on the process and thoroughly answered all my questions The crew left the property in good order and took care not to disturb a nearby Japanese maple tree I would highly recommend Kaplan

We had a satisfactory experience with Kaplan We would highly recommend them Sales, crews, etcwere very efficient and nice to work with

I am extremely pleased in the whole process with KaplanFrom the original sales appointment through the completion visit, the guys were on time and attentive to what I wantedMy new driveway turned out perfectI had concrete ribbons installed prior to the asphalt installation and the crew was super careful around my new concreteThe communication through the office was outstanding as well
Thank you Kaplan for a first class job!
Dave- Island Lake

I agree wholeheartedly with all of the other one star reviews This company should not be in business They have no skills regarding paving or customer service I would never ever use them again My driveway was cracking and rising in some places and settling in other places within two years It puddles in several places after each rain I have been trying to get them to repair it for months They say they will but never show up!