Kannapolis Locksmith Reviews (2)
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Kannapolis Locksmith Rating
Address: 619 Laundry St, Kannapolis, North Carolina, United States, 28083-4579
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On Sunday June 26th I contacted Kannapolis Locksmith as I needed some doors rekeyedThe technician completed the work, and I requested a receiptHe emailed me a receipt, but did not provide an itemized breakdown of work completedI called him within minutes of him leaving the location,and he stated he would send me the itemized receiptHe did not
I called him about - hours later, and he stated that the office should have sent the receipt, which I had not receivedI called the office and I was advised the people responsible had left for the day, and a message would be sent to them to send me an itemized receipt the next day
On Monday June I called the office twiceThey stated they did not have the receipt, and that they would contact the technicianThey promised to send me the receipt the same dayAs of today, Wednesday June 29th, I have not received the itemized receipt, or a phone call from the companyI believe they over charged for their serviceThere is s
The actual price was over $more than quoted by the salesperson
I called to get a quote on having a key duplicatedI gave the salesperson the exact make and model of my vehicle and she said the price would start at $When the locksmith arrived he immediately said the cost would be $HE said the salesperson should have known how much it would cost and that the same issue had happened twice that dayI could not pay that price and he then proceeded to tell me I owed him $for coming out
When I called back to ask the salesperson why she was so misleading she told me that why they said "starting at $95." I told her that the locksmith had the same information I gave her and he knew how much it was immediatelyWhen I told her I was issuing a complaint she said, "Good luck with that."
This company has dishonest and misleading sales associates answering the phone and the business is "shady."