Kanderian Enterprises INC

Hello Betty,  Thanks for reaching out to us. We've looked into your account and email correspondence with our customer support.You were issued an RMA number on 01/30/17 along with our full return policy. The order ([redacted]) has of yet to have been received by our returns department so a...

refund has not been issued at this time. We'll be more than happy to get this sorted out for you. Please send us an email to support@[redacted].com with the tracking number for the products to be returned.

Good afternoon,  My name is Jessica and I will be handling your case from this moment forward. Firstly, please allow me to apologize for your inconvenience. Customer satisfaction is our top priority here at Astoria. I have looked into your account and I see that you were refunded $256.89 on 1/23/2017. I have gone ahead and refunded the remainder of $110.10 to your account for a total refund of $366.99. I hope that this rectifies your situation and wish you a very good day. Please allow 5-7 business days for this transaction to be reflected. Thank you for your business.  Jessica [redacted] Astoria VR Customer Support buyastoriavr.com

Revdex.com:
This letter is to inform you that Kanderian Enterprises INC has carried out to my satisfaction the resolution it proposed for my complaint, filed on 11/28/2016 and assigned ID [redacted]
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
It is not closed they still owe me the $149..95 and I am still waiting after I sent them all the info they required andd I dont know how to respond to this letter PLEASE HELP ME [redacted]
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,I DID NOT USE THEIR RMA as I didn't have a sticker to use it at FEDEX so I sent it back to them via US POST OFFICE and paid for it myselfIT WAS RETURNED

Revdex.com:
This letter is to inform you that Kanderian Enterprises INC has carried out to my satisfaction the resolution it proposed for my complaint, filed on 1/27/2017 and assigned ID [redacted]
Regards,