K & C Foreign Auto Parts

In regards to the complaint that has been filed we are more than willing to work with the customer but the customer has not provided any information stating their claim to the issue that they are havingWe are still waiting on documentation from the customer till this day

Final Consumer Response / [redacted] (2000, 18, 2016/02/29) */ Hi, they have reached out when we had decided to use legal mattersA refund has been reinstatedThank you very much

In regards to the complaint that has been filed we are more than willing to work with the customer but the customer has not provided any information stating their claim to the issue that they are having. We are still waiting on documentation from the customer till this day.

I am...

rejecting this response because:I have made every effort to contact this company. They have not asked me for any documentation they have just been ignoring every effort I make. Also, they have actually recieved the ECU thatI bought from them but are refusing to give me a refund! That is unacceptable. They should tell me exactly what they need. I have videos , pictures, & refrences for whatever information they may need to know. I want my refund for the part that ai sent back to them. That is $100 also, they sent me a faulty engine that they need to do something about. I can send tht back if they want byt not without a refund seeing as how it has been proven that they cant be trusted.  -*** ***

Final Consumer Response /* (2000, 18, 2016/02/29) */
Hi, they have reached out when we had decided to use legal matters. A refund has been reinstated. Thank you very much.