10/19/2016#***To whom it may concern,In regards to the above claim number:Customer arrived at hospital emergency department.Valet handed her a ticket and customer never said for valet not to use window.Valet hand cranked window down to allow for security box to be placed on window and crank
broke.When customer returned and was informed of issue, her response was, “you weren’t suppose to use that window.”As the claims supervisor for K-Parking Company, I offered to pay half of the repair, feeling this was more than fair since it is an year old vehicle and she did not inform us not to use the window until after the factShe was not pleased, yet accepted my offer of $to split the cost of a new window crankShe has received the check and cashed it, accepting damages as paid in full.If you need anything further, please do not hesitate to call me.*** *** *Kindest regards,Edward *K*** ***Senior Claims RepresentativeK-Parking Company
10/19/2016#***To whom it may concern,In regards to the above claim number:Customer arrived at hospital emergency department.Valet handed her a ticket and customer never said for valet not to use window.Valet hand cranked window down to allow for security box to be placed on window and crank
broke.When customer returned and was informed of issue, her response was, “you weren’t suppose to use that window.”As the claims supervisor for K-Parking Company, I offered to pay half of the repair, feeling this was more than fair since it is an year old vehicle and she did not inform us not to use the window until after the factShe was not pleased, yet accepted my offer of $to split the cost of a new window crankShe has received the check and cashed it, accepting damages as paid in full.If you need anything further, please do not hesitate to call me.*** *** *Kindest regards,Edward *K*** ***Senior Claims RepresentativeK-Parking Company