Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved, assuming the delivery occurs as promisedIf the item is not delivered by the end of June, I will re-open this matter Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This company is trying to weasel their way out of thisI never mistook this chair for a genuine Eames chair and knew it was a replica when I bought it but their site states that " [redacted] "This cushioning is crapI was in the furniture business for years and know what good cushioning isThis chair is unusable because it is so hardThis company just responded with their "pat" answerYes, they issued a RMA number but want to charge me up to 25% restocking fee for a chair that is not as describedThis is what is known as advertising and misrepresenting the productI have been online and see many, many complaints about the tactics of this companyI have also filed a formal complaint with the Federal Trade Commission and a dispute with my credit card companyIt is not enough just to make a chair that "looks like" the real thing...it must also be comfortableand just for the record the cushioning on a genuine Eames chair does NOT break down after yearI have several friends who have owned them for years and sit in them everyday the they look and sit the exact same as when newI wish I had never bought from these guys In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved, assuming the delivery occurs as promisedIf the item is not delivered by the end of June, I will re-open this matter Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This company is trying to weasel their way out of thisI never mistook this chair for a genuine Eames chair and knew it was a replica when I bought it but their site states that " [redacted] "This cushioning is crapI was in the furniture business for years and know what good cushioning isThis chair is unusable because it is so hardThis company just responded with their "pat" answerYes, they issued a RMA number but want to charge me up to 25% restocking fee for a chair that is not as describedThis is what is known as advertising and misrepresenting the productI have been online and see many, many complaints about the tactics of this companyI have also filed a formal complaint with the Federal Trade Commission and a dispute with my credit card companyIt is not enough just to make a chair that "looks like" the real thing...it must also be comfortableand just for the record the cushioning on a genuine Eames chair does NOT break down after yearI have several friends who have owned them for years and sit in them everyday the they look and sit the exact same as when newI wish I had never bought from these guys In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***