First of all, I have had the engineer come out to your residence and in no way, shape ,or form would a brand new roof installed up TWIA standards be unsafe or unfit for living in. Second of all I talked to you last week and said that I was checking in with the Engineering firm, and I
have. They are just taking a little longer than usual, however that does not mean the adequate paperwork cannot be generated and sent to TWIA to satisfy that your home is currently built up to TWIA guidelinesI apologize for not calling you back last week after I called you, my wife was in an accident with my two year old daughter and have been in hospital for a weekIt is unfortunate you had to put this on the Revdex.com for all to seeI am doing my best and have especially done my best with the application of your roof. The wpi-assistance is a favor I do and is not mandatory for any contactor to take it upon themselves to doI am getting with the engineer again today, just like I did last weekYou will be taken care ofPlease call me direct if any more concerns are bothering youThank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
First of all, I have had the engineer come out to your residence and in no way, shape ,or form would a brand new roof installed up TWIA standards be unsafe or unfit for living in. Second of all I talked to you last week and said that I was checking in with the Engineering firm, and I
have. They are just taking a little longer than usual, however that does not mean the adequate paperwork cannot be generated and sent to TWIA to satisfy that your home is currently built up to TWIA guidelinesI apologize for not calling you back last week after I called you, my wife was in an accident with my two year old daughter and have been in hospital for a weekIt is unfortunate you had to put this on the Revdex.com for all to seeI am doing my best and have especially done my best with the application of your roof. The wpi-assistance is a favor I do and is not mandatory for any contactor to take it upon themselves to doI am getting with the engineer again today, just like I did last weekYou will be taken care ofPlease call me direct if any more concerns are bothering youThank you
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]