Just U

You, your **, and me all feel the same way regarding this complaint; we don’t want to continue to play phone tag in order for you to provide your promised refund credit to me of $ You decided that if I don’t continue to play phone tag with you or GM, you will be holding my refund credit hostage Please read your last response to meYou made the same argument about playing phone tag that I have been making all alongI do not have any additional information that I did not honestly share in this complaintI followed your phone tag requestsIt was just Easter weekend and I’m not ruining my day to meet your made up deadline It’s NOT appropriate for you or your GM to contact me and we end up playing phone tagBut you feel it’s appropriate for me, the customer, to keep chasing you, your GM, and my refund credit being held hostage because .......? You may choose to close this Revdex.com complaintBut please be aware that I will be forwarding all the information to your Corporate Offices, my bank, Visa Incorporated (“satisfaction gurantee”), and The Consumer Protection Bureau for review Provide $refund credit (promised to me) so we can resolve this complaint and move forward

Dear Ms [redacted] , Thank you for your responseAdam [redacted] , our [redacted] , has called and left multiple voicemails to resolve this situationHe has not received a call back yet from youIn the last response through the Revdex.com, we asked that you contact Adam [redacted] via phone by Friday March 30th to issue the refundHe not not received a phone call yet from youAt this point there is nothing further we can do to assist you and consider the case closedSincerely, Sarah [redacted] ###-###-####