Just In Time Pool & Spa Service

Initial Business Response / [redacted] (1000, 5, 2014/03/06) */ Customer was informed of what was required of them to prepare the pool for the assessmentWhen the technician arrived, what we required had not been done, and therefore the pool was not ready for the assessmentThe $charge is for the technicians trip to the home; however, we understand the customers stance and will remove the $charge

We have removed the account from collections and the balance has been brought to $

Complaint: ***
I am rejecting this response because:
I will happily accept the zeroed balaced and removal from collections when I see the negatives OFF my credit report as well
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I will happily accept the zeroed balaced and removal from collections when I see the negatives OFF my credit report as well
Sincerely,
*** ***

Initial Business Response /* (1000, 5, 2014/03/06) */
Customer was informed of what was required of them to prepare the pool for the assessment. When the technician arrived, what we required had not been done, and therefore the pool was not ready for the assessment. The $35 charge is for...

the technicians trip to the home; however, we understand the customers stance and will remove the $35 charge.

We have removed the account from collections and the balance has been brought to $0.00.