Poor business practice and lacking in customer service and workmanship Please beware of Snuffy's I used them to install a sump pump in my basement Was quoted for hours of work and it only took hours to perform job I also asked if I agreed to remove concrete and stone debris from basement myself, would I receive a discount? I was told "Yes" by the plumber Received the bill for the FULL amount When I contacted business owner regarding the agreement to haul out debris myself and the fact that the job did not take as long as quoted, I was told by owner that "sometimes I make money on a quote and sometimes I loose." So, help me understand that a business would over quote labor just to make money on a client? Sounds like an illegal and unfair business practice Owner refused to budge on original quote Also drain line on laundry tub Snuffy's installed had the fitting crack and leak only two days after the job was complete Beware of Snuffy's plumbing and use a reputable plumber!
Poor business practice and lacking in customer service and workmanship Please beware of Snuffy's I used them to install a sump pump in my basement Was quoted for hours of work and it only took hours to perform job I also asked if I agreed to remove concrete and stone debris from basement myself, would I receive a discount? I was told "Yes" by the plumber Received the bill for the FULL amount When I contacted business owner regarding the agreement to haul out debris myself and the fact that the job did not take as long as quoted, I was told by owner that "sometimes I make money on a quote and sometimes I loose." So, help me understand that a business would over quote labor just to make money on a client? Sounds like an illegal and unfair business practice Owner refused to budge on original quote Also drain line on laundry tub Snuffy's installed had the fitting crack and leak only two days after the job was complete Beware of Snuffy's plumbing and use a reputable plumber!