We visited JTW on April 21st at 3:30pmFour employees were seated outside the business eating lunch and drinking CoronasThey told us to waitThirty minutes later I asked if we should just go to another shop and the manager said yesI waited ten more minutes because we had previously shopped and were already planning to purchase a specific wheel they carriedAfter that, a man who only spoke spanish came in and handed us a magazineWe said we knew what we wanted and he walked awayWe waited another ten minutes while the manager helped the two other customers who had arrived after we hadThen he got to usHe found the wheel and started an orderHe placed the order with the wrong size tire and called Monday, April 23rd to let us know the wrong tire was ordered and the wheels would be $more than what we had agreed on on the written invoiceAlso, if we wanted the original tires, the correct size, we had to pay $more for thatWe agreed, reluctantly, and placed the order
We visited JTW on April 21st at 3:30pmFour employees were seated outside the business eating lunch and drinking CoronasThey told us to waitThirty minutes later I asked if we should just go to another shop and the manager said yesI waited ten more minutes because we had previously shopped and were already planning to purchase a specific wheel they carriedAfter that, a man who only spoke spanish came in and handed us a magazineWe said we knew what we wanted and he walked awayWe waited another ten minutes while the manager helped the two other customers who had arrived after we hadThen he got to usHe found the wheel and started an orderHe placed the order with the wrong size tire and called Monday, April 23rd to let us know the wrong tire was ordered and the wheels would be $more than what we had agreed on on the written invoiceAlso, if we wanted the original tires, the correct size, we had to pay $more for thatWe agreed, reluctantly, and placed the order