JT Clark Co.

They took my money for a purchase so long ago I can't even file a PayPal disputeThe only way I would ever even get an update is if I complainedAll to save $they hold off on shipping my order and now I'm told half of my order is not available anymore Definitely take your business elsewhere

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business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  However, I did specify in a hand-written note to them with the items that they needed to be replaced due to damaged boxes.  They have a refund in process so we will see if that happens.
Regards,
Kimberly [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com: I will accept these terms as long as I am locked in at the price I pre-ordered which was 49.99
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Eric [redacted]

We are shipping another Bengals Helmet Puzzle.

[A default letter is provided here which indicates your acceptance of the business's...

response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Stephen [redacted]

I am waiting for a refund of $59.99, that still has not come.  This has been an on-going battle with them since Jan 5th.  It does not take that long for a refund to go through.  They had no problem taking the money out of my account, and they have there merchandise back.  So I want my refund!!!!!

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Logan [redacted]

We had a delay on the Twin Peaks Pop set.  They finally were received in late last week.We shipped the order and it is out for delivery today.  USPS tracking [redacted]  Thanks

Hi,I'm not sure what the hold up is with your order.We have credited you in full. TransactionCredit 100.97ResultOKDetailsInvoice = 96043

HI,
Attached is a full copy of this customers order.
It shows the charge and the credit next to the Payment.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]  I have never received a refund of any sort.  I will be happy to send you a picture of my bank statement proving so.

The customer did not specify why they were unhappy with the items, just wanted to return.  If they were re-shipped the same items it was a mistake and they were issued a refund and able to keep the items.

HI,
Sorry about this.
We have credited your PayPal the $103.
We do not need the damaged items back.
Thanks

HI,Attached is a full copy of this customers order.It shows the charge and the credit next to the Payment.

Hi, I'm not sure what the hold up is on your order.  I will get it out today.A new tracking number will be emailed to you this afternoon. We will also refund the shipping for the delay.  Thanks

Hi,
You can either e-mail or call with the info.
Thanks

Sorry about the damaged item.We will send a replacement Jobu today.  We don not need the damaged one returned.  Thanks

Hi, We only received part of our McFarlane NFL order in last week.  We expect the remainder in this week.We will email you when your order ships. Thanks

We have issued the refund on the return.
Usually the refund can take a handful of business days to show on the customers end.  In some rare occasions, it can take up to a full billing cycle.
We have no control when the refund is released back to the customer.  That is on the...

card issuer or bank.
Thanks

We have issued the refund on the return.Usually the refund can take a handful of business days to show on the customers end.  In some rare occasions, it can take up to a full billing cycle.We have no control when the refund is released back to the customer.  That is on the card issuer or...

bank.Thanks