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JRS Landcare

115 South 2nd Street, Lindenhurst, New York, United States, 11757-4802

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Reviews Lawn Maintenance JRS Landcare

JRS Landcare Reviews (%countItem)

I hired JRS Landcare for weekly maintenance for my lawn and flower beds. The agreement covered from April thru October 2020. It covered weekly mowing and edging and cleaning the flower beds. Also when required, fertilization, weed control, crabgrass control and insect control. My lawn was overrun with crabgrass. On the final invoice I was charged for crabgrass control a total of 2x on 4/and 4/. There was no way there was any attempt to eliminate crabgrass. Maybe Mr. S got confused and thought I was someone else. I know what crabgrass looks like and my lawn eventually became mostly crabgrass. On several attempts I called him and spoke to him once re: crabgrass issue. He implied he did his part and what I was seeing was something else. I asked him to look at it and never got a response of his observation if any. After numerous attempts and leaving numerous messages, he stopped servicing my lawn and just disappeared. No explanation why. He left me high and dry. You know how difficult it is trying to find a landscaper to finish the season ? As of this message I still have not found anyone to do it. I believe in paying for a service but I got no crabgrass control or elimination. There are numerous entries for weed control but I still had weeds. The crabgrass has overtaken my lawn. So have the weeds. I was also charged for August maintenance. No on came in August. The last mowing took place on 7/*** and he was gone. I don't think I was out of line. I just wanted what I paid for. Also the flower beds were never cared for at $5.00 per visit.

JRS Landcare Response • Aug 21, 2020

got every service he was supposed to get, every week like clockwork. End of story. He's a nasty individual who used racist remarks towards our employees, that's why his service was canceled. We went out of our way every week to accommodate this individual, above and beyond what he was paying for. Now that we canceled his service, he's trying every which way to ruffle feathers. He's derogatory, discrimating, racist individual who if continues with this harassment, I will contact local authorities about an order of protection because I fear for the safety of our employees while working in the neighborhood where he lives. And if he continues to bash us on social media, I will proceed with a defamation lawsuit as well. He is a scorned person who is stomping his feet like a child because we didnt bow down to his nonsense demands.

Customer Response • Aug 25, 2020

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:Mr. S's accusations and tone causes me to fear for my life and my family. Racist ? There is no substance to his false accusation. Derogatory ? Never said a bad word about him or his business. Bash him on social media ? Never have I done anything to insult him or his business. I never insulted, threatened anyone. Again, another baseless accusation. Apparently I hit a sore spot asking for money back for work that was sub-par. Again, I fear for my safety and for my family's safety from Mr. S's false accusations and overall tone. I have never met Mr. S or any of his employees. Never. The constant insults to my character is very disturbing to me. The accusation of bashing him on social media is baseless. Although I did post on his Facebook page once: "I am very disappointed." This was the only time I made my feelings known. And it was not a false fact. So I am not going to demand any refunds. I just chalk it up to a bad experience on my behalf. Throughout this whole ordeal, all it took was for Mr. S to address my problem and try to resolve it. It was that simple. Threats, accusations, insults, libelous claims were unnecessary. Again, this man scares me and my family from all his baseless accusations and threats.

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Address: 115 South 2nd Street, Lindenhurst, New York, United States, 11757-4802


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