JPMorgan Chase Credit Card

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 27, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have not seen any response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowPlease request Chase to resend the response (if any)?
As indicated previously the only satisfactory closure of this issue is for Chase to refund all the invalid interest charges made to this account
Regards,
*** ***

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on November 1, They should receive our correspondence within to business daysIn
order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Nov16, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 23, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.HOWEVER, the resolution (additional points to my Chase account) has not been done as of this dateThe business responded the points would not be posted until my next billing cycle - December 9, I would appreciate leaving this complaint open until I have confirmed the points have been posted to my account
Regards,
*** ***

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Dec17, They should receive our correspondence within to business daysIn order to
protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 24, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 9, They should receive our correspondence within to business days In order
to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 23, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear belowChase stole money from meThey state you are safe with Fraud ProtectionThey do not protect their customers
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** **

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 25, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer verbally via telephone on March 11, In order to protect consumer privacy, the consumer has been advised they have the
option to share the resolution directly with you

Tell us why here...This e-mail is to acknowledge receipt of
your correspondenceChase takes consumer feedback very seriouslyWe have
fully reviewed this matter and responded to the consumer on October 28, They
should receive our correspondence within to business days
In order
to protect consumer privacy, they have been advised they may share the response
directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The administrator from Chase gave the same uninformed robotic response that I have been given all along, and he obviously didn't care to find a reasonable solution to this problem, nor does anyone at ChaseThe response is that I am not eligible for this benefit because the terms and conditions say that items advertised as a "limited quantity sale," are not eligible for benefit However, the ad that I had sent in says "low stock" and does not indicated the sale is limited to a certain quantity, or the amount of the item in stock Low stock and a limited quantity sale (black friday anyone?) are simply not the same thing but everyone at Chase seems to think that twisting words in contracts is an acceptable business practice to make it so Chase continues to hold that a limited quantity sale and a low stock item are the same thing, even though the contract does not use the words "low stock" nor do they define that an item being in low stock is not eligible for the benefit Chase has chosen to continue to avoid legal obligation and leave the smaller individual to bear the consequences, even though this is a violation of the contract that I have with them I wonder how many other people Chase is taking money from because they choose not to uphold their contractual obligations The response I got from Chase is an even larger indicator that the company cannot be trusted to keep their promises, but instead they will twist their words, and your words, to boost their profits in an unethical way At least Chase is lucky that the common man has no way to combat such unethical practices without assuming major risks
Having suffered an unfair loss with no recompense,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Dec22, They should receive our correspondence within to business daysIn order to protect
consumer privacy, they have been advised they may share the response directly with you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
There was no response on 4/26, other than "no" he was looking at his account and should have known about the fraudulent charges"
I want:
1) A timeline - I looked and notified Chase within minutes of seeing the amount;
2) A copy of the legal agreement - if they are absolved then prove it;
3) Arbitration per our contract: If they are denying the refund, I want arbitration per our clause. CHASE cannot say "no" and provide no detail
Regards,

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on April 13, They should receive our correspondence within to business days In order to
protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated January 9, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you