JPMorgan Chase Credit Card Reviews (4971)
View Photos
JPMorgan Chase Credit Card Rating
Description: BANKS, CREDIT CARDS & PLANS
Address: P.O. Box 15018, Wilmington, Delaware, United States, 19850
Phone: |
Show more...
|
Web: |
|
Add contact information for JPMorgan Chase Credit Card
Add new contacts
ADVERTISEMENT
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Please see attached documents and I ask the business be a little more clear when discussing matters with meTheres more than enough evidence in this matter to release me of financial liability and fix my credit report
This is in response to the complaintWe take consumer feedback seriouslyWe’ve reviewed the concerns and a detailed response was provided to the customer by phone on February 26, In order to protect consumer privacy, the consumer has been advised they have the option to share the response directly with you If you or the consumer has questions, please call us at [redacted] Our office hours are Monday through Friday from a.mto p.mand Saturday from a.mto p.mCentral Time Sincerely, Executive Office
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 15, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 27, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] They never responded Please post the response, and they never tried to discuss with me except the rude call I got from their executive office Regards,
Revdex.com: Someone from the Chase Executive Office name Aaron Thomas contacted me at 10:00a.m on a weekday in regard to this issue, and in a vm said that he needed additional information from meHe left me his number and told me to call him backHe also emailed meThe hours presented by the person in the vm, did not align at all with my work schedule as I work M-F from 8:00A.M-6:00P.M and cannot take personal calls during this timeframeI sent an email back, stating that I would be 100% happy to send any required information to this person via email, and to please respond with the information that was requiredThis person then attempted to call me again, ignoring my previous email where I stated that I could not take calls during the timeframe that they are availableI again sent another email explaining this and requesting the additional information that Chase needs, and this person once again ignored my email, and has not in anyway responded to my complaintChase needs to understand that I cannot respond by phone to this complaint unless they are available on a Saturday or SundayIt appears that their policy is purposefully written to avoid any written correspondence for fear of a potential lawsuit, which discriminates against people who are not able to speak to them by phoneI thereby REJECT this "non-correspondance" by Chase and demand that they answer my response via written communication Regards,
We responded to our customer’s concerns in our letter dated November 13, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you.Thank you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below This businesses practices are reprehensibleAs such, they need to be documented for others to be alertedThey are not only discriminatory in their rationalization but are also caprecious in their judgment I have spoken with corporate representativesThey were rude, belittling, arrogant, and were not interested in coming to any sort of compromise or new position
I do not see a response Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below
This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 23, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you
This complaint is for my chase credit card
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Business has not started communicating with me in written format, as requests, nor has the business been able to prove why it is impossible for them to communicate with me in writingBusiness has provided me with a phone number to call for [redacted] *** at the executive office, and I've tried to call it multiple times and left multiple messages, but never got through to Mike when I called and never received a call back from MikeThe issue is not resolved, and not even getting any better at this point! Regards, [redacted] ***
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 29, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you
We responded to our customer’s concerns during our conversation on July 28, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase didn't take any action as I requested in the complaintRegards,
We responded to our customer’s concerns in our letter dated December 14, The customer had not yet received the letter before responding to the Revdex.comThe customer can contact us if the letter has not arrived
Tell us why here...Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you
We responded to our customer’s concerns in our letter dated November 11, To protect our customer’s privacy, we are not providing you with a copy of our letterOur customer may use their discretion in sharing our response directly with you
Tell us why here This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 29, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you
Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on October 18, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you