JPMorgan Chase Credit Card

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase called me, but they didn't offer any resolutionThey told me that the news about the airplane bankruptcy was on the news one month before my travel dateTheir policy states that if I was notified one month before travel, they won't honor the claimI should have knew the news and made preparationsFailing to know the news is my fault and due to my lack of due diligenceTherefore, Chase won't honor the claimI won't accept their lame explanationAny sane man will know this is just an excuse from Chase to deny a protection claim from their so called travel protection programWithout airline notify me by mail/call/email, I have no way to know that they already bankrupted and my travel was automatically canceledLet me ask youDo you keep tracking of every business that relates to you? If you buy some thing from Walmart, do you keep track of Walmart news everyday in case they bankruptedSince their explanation is so weak, I won't accept and request Chase for a satisfying resolution Regards, [redacted] **

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on March 10, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concern during our conversation on August 11, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 4, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThe request was resolved and honoredThank you!! Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Chase bank IHG credit card has refused to refund my account in the amount that was disputed because they said that once you give your credit card to a merchant that they are allowed to charge the consumer whatever they want to at extended stay hotels This is regardless of any documentation from the hotel stating this on the check in folio that the customer signs upon check in The hotel says that they verbally told me the rate would increase, but failed to produce anything in writing The charge took my account over the credit limit and I refuse to pay anything until the amount is taken off and my credit is reinstated and fees are adjusted The representative was very rude to me with her statement, which in no way protected the consumer from unauthorized chargesShe said" once you give the hotel your credit card they can charge whatever they want" I have never heard of such a thing I stay at hotels 75% of the year and when I check in to a hotel (extended stay or short term) I sigh a rate authorization on my folio for the entire stay I was upgraded due to my status with the IHG rewards program, and they used the upgrade as a means to justify their charge, unacceptable I never signed anything authorizing paying more than $a day for the hotel I was only receiving a day for my hotel stay on that project Besides when I checked out I told the desk clerk and the manager that I was not happy that people were going into my room while I had the DND sign on the door, I was missing items and medication from my room I did not call the police and report the incident, but now that I am thinking about it I should have because I didn't just loose medication and Items from my room I also lost $and my IHG credit card Regards, [redacted]

Tell us why hereThis e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on June 5, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on JUNE 18, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 3, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on January 5, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 22, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on October 1, Theyshould receive our correspondence within to business days In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you

We responded to our customer’s concerns in our letter dated September 14, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you.Thank you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 22, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on October 13, 2015.They should receive our correspondence within to business days Inorder to protect consumer privacy, they have been advised they may share theresponse directly with youTell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below JPMorgan Chase has offered no solution to the problem Customer Service team's response was poor and inconsiderate They blamed everything on Disney, even though Chase is the company that manages Disney Visa credit cards and is in charge of reward pointsAs a result, I was robbed of $due to Chase's poorly designed redemption process They redeem the customer's rewards points in addition to charging his credit card a full dollar amount when redeeming for a gift card Chase has no interest in providing customer service to customers with low balances in their accounts and only cares about high net-worth individuals Consumers bewareRegards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The level of attention to the original complain is very lowNot only I had my access blocked even though I notified Chase that I'd be abroad, but I was very clear that Chase customer service asked me enough questions to open a new account - yet, they were unable to reestablish access to my accountI check my credit cards almost every day, and Chase WAS THE ONLY card that I had ever been left with no access for weeksNo one at Chase ever bothered to call me to see what was going onDifferently from what the letter sent informs, IT IS A BANK ERROREven after answering ALL QUESTIONS and HAVE MY PHONE CHECKED VIA TEXT MESSAGE, my access wasn't reestablishedThe letter does not say anything about thatWe are talking about an extremely low quality customer service for a card that already charged me $in annual feeThe Executive Office that apparently handled this complaint is unprepared, inexperienced, and not willing to make this card a winner in customer serviceIt's just a lame service, something that any other Chase (even the ones with no annual fee) offerIt's Chase, after allA card to stop paying the annual fee, and forget it in the drawer, and leave a review at the credit card and travel websitesI still need to be compensated for this poorly handled customer service, that left me unattended during my trip, and made me spend minutes between calls to have it reinstated Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.I am yet to receive word from Chase regarding their supposed resolution of this caseWhen I have spoken with Chase they do not have all the paperwork, paperwork that they have sent me, in order to fully review the case Without this documentation that contains the signed receipt, phot copy of ID and photocopy of credit card of the individual who actually was repsonsie for the chargesThey have all of his information but somehow are still holding me responsible for the chargeI feel as though they are not taking this issue seriously and are claiming not to have paperwork related to my file and are expecting me to jump through hoops to do their work for themI do not feel that this matter has been resolved at this point

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I received a letter from Chase, indicating that the credit card offer I selected was 10,welcome points and a $statement credit for the first year annual fee However, I did not select that offer The offer I selected was 10,welcome points and an additional 25,points after spending $in the first three months, which I did I applied for the Chase Southwest card via computer, and there were two offers being advertised in which you had to use the radial buttons to choose I choose the second of the two as indicated here Chase did not honor the credit card offer that was advertised and I signed up for, and have not resolved my complaint Regards,

We responded to our customer’s concerns in our letter dated January 26, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you