JPMorgan Chase Credit Card

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on August 17, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated October 26, To protect our customer’s privacy, we are not providing you with a copy of our letterOur customer may use their discretion in sharing our response directly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on May 16, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below- The rep blamed United even though United insisted it was Chase that was holding up the processWhen I contacted United they were able to link my appropriate replacement mileage number to my Chase account, and I got the new card showing my new mileage number on my chase card- The rep has offered some miles as an apology for the confusion regarding having been told conflicting information by various reps in regards to applying for a new account vs converting another accountTo date, I have received no compensation miles as promised- The miles from the last months (ovet 8k miles) have seemed to disappeared as Chase credited a non-existent account, so I have lost 1/4th of the value of my annual fee.- Apparently my club card member number is under my old closed mileage number, Chase didn't issue a new card under my new numberRegards,

We responded to our customer’s concerns during our conversation on October 10, To protect our customer’s privacy, we are not providing you with a copy of our letter/any details of our conversationOur customer may use their discretion in sharing our response directly with you

We responded to our customer’s concerns in our letter dated February 15, To protect our customer’s privacy, we are not providing you with a copy of our letterOur customer may use their discretion in sharing our response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I believe I provided you with, suitable evidence that Royal Caribbean did not meet their promise “Anchored in Excellence” (We always provideservice with a friendly greeting and a smileWe anticipate the needs of ourcustomersWe make all effort to exceed our customers' expectations .) or anystandard quality of service Perhaps I had high expectations, but the hype and guarantee this cruise promised made itdifficult not to believe it would be the experience of a lifetimeLittle did Iknow that experience of a lifetime was a negative connotation! In my letter you will find specific examples related to the exact nature of my disputeThis isonly a portion of what was problematic with this cruiseHere are some generalobservations and information There were problems within each restaurantThe service was poor and they usually lackedbeverages (several times milk and orange juice were not available) or menuitemsWe had paid extra for a non-alcoholic beverage package and a sodapackageMany times the soda machines were empty or broken and the ship was outof ingredients in drinksGetting a cup of coffee was a jokeI often waited 30minutesOne instance I ordered a large coffee and was informed they were outof large cupsI asked for small coffees then so I wouldn’t have to wait inline again and was told, my beverage package only allotted for one purchase ata timeRestaurants couldn’t get drinks to the table prior to entrees beingservedOn separate occasions my son’s pasta with butter didn’t come outuntil our entrees were already cleared from the tableThe Windjammer, the onlylarge eatery with buffet style food was always out of certain foods, other foodwas cold, it was overcrowded and under staffed and usually filthy with noseating at all! It really was terrible The Bionic Bar that was supposed to provide robotic interactive technology did not work theentire cruiseIn fact, we were told it was built in Italy and would have to beremoved from the ship and serviced back there, that no one on the ship can evenbegin to repair itWe were looking forward to seeing how it workedIf onlythat were the biggest disappointment?! There was no live music the entire time we were on the shipIn fact, there were very fewactivities that weren’t extra money or pitches to spend extra money, likeseminars on weight lossIt definitely lacked a WOW factor in entertaining The elevators on either side of the ship were constantly out of serviceTwice, that I know of, eventrapping passengers inside for long periods of times The staff was less than friendly and did not have any answersIt was frustrating enough totry to resolve an issue, but add under qualified, over worked and a stressedstaff to a situation and the only result is frustration and anger We had called for maintenance one evening because our television set (which was bolted to thewall and did not swivel, so my children could not watch from their sleepingquarters on the sofa bed) was not workingWe waited hours and even after asecond call no one ever showed up! The next morning I went to complain, but theline was so long, I didn’t even botherAfter all, I’m sure they would havegiven me they’re usually response, “that’s not our area of expertise.” In closing, I’d just like to say how utterly disappointing this entire experience has beenIalso provided several reviews from other passengers on the same cruise we tookto help confirm the experiences I describedI really can’t believe the platendisregard my credit card company, Chase, has displayed given my complete description andvalidation of the poor service on Royal Caribbean’s behalfThe fact they didnothing to help me while disputing my charge, just solidifies my suspicions,they only care about the merchant Sincerely,

Tell us why here...This e-mail is to acknowledge receipt ofyour correspondenceChase takes consumer feedback very seriouslyWe havefully reviewed this matter and responded to the consumer on September 29, Theyshould receive our correspondence within to business days In orderto protect consumer privacy, they have been advised they may share the responsedirectly with you

This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on July 30, They should receive our correspondence within to business days In order to protect consumer privacy, they have been advised they may share the response directly with you Tell us why here

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The business sent an auto-generated responseThey have not yet reviewed my complaintThank you Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I don't feel they took responsibilityThey wrote back stating I had to take the monetary credit and go purchase the gift cards at the actual store locationsSo, instead of resolving the issues, they ADVISED me to do what they suggest and do all the leg work on my timeI will do what I feel is best and discontinue our business relationship due to this and past issues with JPMorgan, Chase Regards,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowCHASE HAS NOT PROVIDED THE CORRECT (SOUTHWEST BUSINESS AND PERSONAL CARD) ACCOUNT DETAIL, AND THEREFORE NOT RESOLVED MY ISSUEI RESPONDED IMMEDIATELY DIRECTLY TO THE EMAIL SAYING IT WAS INCORRECT AND CALLED AND LEFT A MESSAGECHASE HAS NOT CORRECTED THE ISSUE AND HAS NOT CONTACTED ME AGAIN TO RESOLVE THE ISSUE Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have had chase cards for almost a decade and all have been in good standingFor them to remove all my accounts at once does not make senseI have paid on time, I use all of the cards regularly, and I have done nothing to violate the terms of serviceMy credit is excellent, and the only reason for the inquiries is because I got a new apartment and a lease on a new carThe [redacted] credit line inquiry was an mistake by Wells Fargo and they have admitted itThere is no reason to close ALL FOUR of my Chase cardsI do not accept this businesses response

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on Nov19, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

We responded to our customer’s concerns in our letter dated December 20, To protect our customer’s privacy, we are not providing you with the details of our resolutionOur customer may use their discretion in sharing our response directly with you

Tell us why here...This e-mail is to acknowledge receipt of your correspondenceChase takes consumer feedback very seriouslyWe have fully reviewed this matter and responded to the consumer on September 19, They should receive our correspondence within to business daysIn order to protect consumer privacy, they have been advised they may share the response directly with you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I pre-ordered the items and they were supposed to ship over the last daysThe company has not returned my emails, nor have they answered their telephonesI was unable to dispute it within the first days because it was a pre-order [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] Cached Similar Jul 25, - This document is ***'s International Conditions of Carriage, and International Carriage on ***, or by using a ticket purchased for you by ...=Document [redacted] Airline Incare in violation of the previous stipulate it Document And the violation of: Warsaw Convention" means the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw, 12th October 1929, or that Convention as amended at The Hague, 28th September 1955, whichever may be applicable As used in this contract "ticket" means this passenger ticket and baggage check, of which these conditions and the notices form part, "carriage" is equivalent to "transportation", "carrier" means all air carriers that carry or undertake to carry the passenger or his or her baggage hereunder or perform any other service incidental to such air carriage"Warsaw Convention" means the Convention for the Unification of Certain Rules Relating to International Carriage by Air signed at Warsaw, 12th October 1929, or that Convention as amended at The Hague, 28th September 1955, whichever may be applicable And the violation of: Convention for the Unification of Certain Rules for International Carriage by Air (the Montreal Convention) IN WITNESS WHEREOF the undersigned Plenipotentiaries, having been duly authorized, have signed this Convention DONE at Montreal on the 28th day of May of the year one thousand nine hundred and ninety-nine in the English, Arabic, Chinese, French, Russian and Spanish languages, all texts being equally authenticThis Convention shall remain deposited in the archives of the International Civil Aviation Organization, and certified copies thereof shall be transmitted by the Depositary to all States Parties to this Convention, as well as to all States Parties to the Warsaw Convention, The Hague Protocol, the Guadalajara Convention, the Guatemala City Protocol, and the Montreal Protocols Chase Credit Card department/services belonging/part to/of Chase entity Failure to take in consideration the charges to being valid by any laws or regulation cover criminal activities of a corporation, start with 28may2014, being co-criminals involve in robbery, under treats, intimidation, discrimination, attested it by police officer badge number#on 28may 2014, name HUG, as the audio record tape in this time and location: [redacted] International Airport: [redacted] Failure and refuse to provide the claiming corporation, of contacting them, regarding the Dispute on a credit card holder in writing as a card holder requesting several times, to be provide it in writing the tangible evidences of the contact and the answer from the corporation Failure and refuse to file/help the possible fraud with Chase entity fraud department, as notification was made on 28mayover the phone, on a costumer/consumer unknowledge( nestiinta) and after on a costumer/consumer request Failure and refuse to correct extra/unauthorized charges held by corporation Failure and refuse to take in consideration tangible evidences admissible on US Federal Court We believe Chase entity don`t contact [redacted] entity/corporation, and they try to subtract/escape them for any possible liability, in a violation of FCBA=fair credit billing act, posible and Fair Credit Reporting act(FCRA) and U.S.C57a(f)PART 227—UNFAIR OR DECEPTIVE ACTS OR PRACTICES(REGULATION AA) Our record maintain pictures and video of the screen computer regarding [redacted] entity/corporation, online information from they website involve this present charges disputeOur record maintain print papers regarding the same matters According with the statement of this present answer from Chase entity don`t discriminateAlready discrimination it is held on this present answer from Chase entity, as follow: 1-Treating [redacted] entity/corporation different than the costumer/consumer, allow them 2month to answer to the Dispute Note: I request the same treatment of to provide an answer in 2month , in the case [redacted] entity/corporation, will answer back and I will be notify in writing about it by Chase entity, with out any retaliatory consequences regarding the charges+Dispute+this present+past+future matters 2- Failure and Refuse to take in consideration tangible evidences admissible in US Federal Court, of a costumer/consumer provid it times to Chase entity, but Accept and Take in consideration, non tangible evidences(as deemed false/or inexistent) until are sustain by tangible evidences from [redacted] entity/corporation to be provide it by Chase entity Chase entity isn`t take actions (failure+ignore+refuse), until I complaint to this present institution, or whatever name have it in English [redacted] entity, provide an answer on by email, out of the legal process of Revdex.com, that we don`t like [redacted] entity policiesSuccessively start from 28may2014, was made N complains and requests to/from [redacted] Entity+ and other extensions parties and institutions involve in this present+past+ future matters and will continue, until/as we will receive an legal/official answer, on reversing/cancel/anulate the charges and to provide money back for collateral damages and complimentary appologise to our immigrant family and a minority ethnical cultural identity+to an eldery+to a minor child+ etc and for ignorance and for civil rights violations and for unequal treatment and or to provide a legal answer denying the charges, sustain by laws and regulations in writing from [redacted] entity, regarding the charges & Facts was take place on 28may2014, location: [redacted] International Airport: [redacted] *Dispute REQUESTS: To a third neutral party to make a neutral decision, according with tangible evidences as audio recorder+ transcript and Chase entity to provide tangible complimentary apologies to a credit card holder and to our minority immigrant ethnical cultural identity and other colateral damages involve this present+past +future matters, to provide tangible evidence regarding [redacted] entity sustaining the validity of the charges in writing and any possible negative actions held against Oana N Crasi complaints to be immediately notify in writing regarding We dissatisfy with Chase entity answerThe ticket was buy/payed with [redacted] and was an international ticket, under international fly and international rules and regulations and laws, treaties first Note: we don`t buy tickets fly with [redacted] entity media public knowing her bad behaviors regarding passengers and bad ethical business practicesThey can do what they want in they country and with the peoples under they dealsI no make pact with criminals Request to be contact: [redacted] International [redacted] the claiming manager airport Florence Presley (as of her own testify on 28may2014, as the audio recorder on tangible evidences) And all the witnesses=they, as follow: [redacted] entity/corporation employees: [redacted] ***claiming manager, to be call/notify on the Dispute and to testify that what I say and what they say, as the audio recorder on tangible evidences, aren`t true and false Sincerely, [redacted] LEP immigrant for our immigrant family and our minority cultural ethnic identity For English troubles, request Romanian translator Any retaliatory actions by any entities relate it to this present+ past+future matters are protect it under US Constitution+US federal laws+US civil Rights+UN humman rights+etc Note: this is a public matter

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below PLEASE PROVIDE A COPY OF THE RESPONSE DIRECTLY TO THE Revdex.com IN ELECTRONIC FORMATI HAVE NOT YET RECEIVED THEIR RESPONSE IN THE POSTAL MAIL Regards,