Follow up on case # [redacted] The latest correspondence from Mr [redacted] and [redacted] confirm again this is a faulty installation issue and has nothing to do with our company This matter should go to the installing contractor ( [redacted] ***) and not Joyce Our base track has more than adequate allowance for water to flow out of the very large weep hole system we design and incorporate The weep hole and base track system is approved by engineering support and industry required testing Our system is approved on every state stock plan which we do business in Since we designed and tested this base track system in we estimate to have over 50,of our sunrooms installed They must be installed correctly (info is provided in our installation manual), and the weep holes must not be sealed over which was done on this application Gary W [redacted] Executive VP
Follow up on case # [redacted] The latest correspondence from Mr [redacted] and [redacted] confirm again this is a faulty installation issue and has nothing to do with our company This matter should go to the installing contractor ( [redacted] ***) and not Joyce Our base track has more than adequate allowance for water to flow out of the very large weep hole system we design and incorporate The weep hole and base track system is approved by engineering support and industry required testing Our system is approved on every state stock plan which we do business in Since we designed and tested this base track system in we estimate to have over 50,of our sunrooms installed They must be installed correctly (info is provided in our installation manual), and the weep holes must not be sealed over which was done on this application Gary W [redacted] Executive VP