Joy Systems, Inc Reviews (55)
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Joy Systems, Inc Rating
Address: 101 Cottontail Ln, Somerset, New Jersey, United States, 08873-1147
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Also very great detail!
Morning,Customer has been out of warranty for well over the yearJust like any warranty anyone provides we are unable to do anything as it is out of warranty
Case has been resolved and customer will be getting refund.Please close case
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI found someone to help with removing my printer drivers & reinstalling them completelyIt took a bit of time to figure out why the USB port was not excepting the printer,but it is now able to work.I guess some adjustments had to be done as I had no way to go to properties to fix the issue Regards, [redacted] ***
Hello, The customer has been contacted and updatedThe replacement computer has been shipped as of Thursday 4/12/the package has been shipped VIA *** overnight [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Customer contacted us about the problem on 4/not 3/19.At this time even both dates would be way out of warranty over month.If the unit is out of warranty there is nothing we can do
Customer has been taken care of
Morning,We are refunding the customer, as of right now the computer is on its way back to usOnce we get it back here we are going to refund the customer [redacted] Tracking Number: [redacted]
Good Morning [redacted] After looking into this for you, this unit does have RAM slots in the unit and when we build the unit usually we will use all the RAM slotsAs you see in the picture below is the location of all slotsOne set is in plain view and the other set is under the fan, you can see the white tabs sticking out of the bottomCan you please take screen shot of the system properties page for me, and also of the inside of the computer as there most likely RAM already in those other slots
We contacted the customer and left a voicemail for him to contact us back, we also sent him email to email or call us back