Joseph T Berrena Mechanical Inc

Review: Berrena worked on a dry cleaning unit at our site. They did not fix the over all problem and had to return 4 or 5 times. I finally fixed the problem myself. However, Berrena still charged us for all services calls. I asked to speak with the owner and he still hasn't called regarding this issue.Desired Settlement: The Tech3 did help with the problem. He is the only one that has fixed or helped to fix the issues, both past and present.The owner, the brother of the owner, nor [redacted], the office manager, either didn't call at all or was delinquent for calling.Due to poor Customer Service and that they did not fix the problem with the unit, I feel we are entitled to a full refund. They did reduce the total by a few hours, but that is not enough.