I am writing to request that complaint #[redacted] be dropped. I spoke to the company owner and he explained that the reason the tree logs had not been collected and removed because they had some equipment problems. He promised to pick them up by 7/1/2016. They came today and remove the log...
fulfilling their contract agreement. Since everything else they did was as per agreement, and they had a reasonable explanation for the delay in removing the logs, and have now removed them. I would like to remove the complaint. I may have over reacted to the initial delay. I would like to thank the Revdex.com for their involvement, but I do not think I want to negatively impact this company under the circumstances, since they have fulfilled their obligation and I am satisfied with the end results.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]
I am writing to request that complaint #[redacted] be dropped. I spoke to the company owner and he explained that the reason the tree logs had not been collected and removed because they had some equipment problems. He promised to pick them up by 7/1/2016. They came today and remove the log...
fulfilling their contract agreement. Since everything else they did was as per agreement, and they had a reasonable explanation for the delay in removing the logs, and have now removed them. I would like to remove the complaint. I may have over reacted to the initial delay. I would like to thank the Revdex.com for their involvement, but I do not think I want to negatively impact this company under the circumstances, since they have fulfilled their obligation and I am satisfied with the end results.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]