Johnson's Petals & Stems

We would like apologize for any misunderstanding and my staff and I are taking steps to better inform our customers on any changes and the availability of flowers for arrangements.  Again we are sorry for the inconvenience caused to the customer. Sincerely, [redacted]

Complaint: 11126859
I am rejecting this response because: The sales person that called stated the price was incorrect on the website and blamed it on teleflora. I was not told that it would be an upgraded arrangement nor did I need and upgraded arrangement. I was informed that that arrangement's price was higher due to the Valentine holiday than what was advertised on the website.
Sincerely,
[redacted]