Johnson & Bell Limited

Thank you for contacting us We are very sorry about [redacted] experience Our customers mean the world to us and we are working to resolve the issue of the mis-shipped item as soon as possible I've arranged to have the correct puzzle shipped out right away, [redacted] will receive an email notification along with tracking details once the order ships I have processed a refund for $(the original purchase price) for his order as courtesy for the inconvenience [redacted] is free to keep or donate the item that he received in error He can contact me directly at ###-###-#### during our business hours (M-Thurs 8am - 6pm/Fri 8am - 5pm) if he has any questions Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Thank you for contacting us.  We are very sorry about [redacted] experience.  Our customers mean the world to us and we are working to resolve the issue of the mis-shipped item as soon as possible.  I've arranged to have the correct puzzle shipped out right away, [redacted] will...

receive an email notification along with tracking details once the order ships.  I have  processed a refund for $19.42 (the original purchase price) for his order as courtesy for the inconvenience.  [redacted] is free to keep or donate the item that he received in error.  He can contact me directly at ###-###-#### during our business hours (M-Thurs 8am - 6pm/Fri 8am - 5pm) if he has any questions.  Thank you.