John Moore Services

Today, Wednesday 4/15/15, we received the check for the promised refund. Thank you! [redacted]

Mrs. [redacted]We have received your complaint. Please accept our apology that you were not happy with your service.When our technician was at your home, he cleared the AC drain line. That is the service for which you were charged. Although we do not offer warranties on that service as it is not a...

repair, and there is no indication provided thus far that would indicate that this service was not needed, we do wish to resolve your concerns in the most amicable manner possible.We would be willing to refund $200 off of this job.Please let us know if you find that satisfactory.Thank you,[redacted]