Since the purchase of the Equinox in June we as a dealer have not seen the vehicle here in our Service Dept to address any of the customers concerns Maria has decided to have her personal mechanic take care of the vehicle Before this vehicle was sold with 110, miles; it went through a used car safety inspection After completing this inspection the used car vehicle was ready to sell Maria had mentioned in a conversation of possibly trading in her vehicle
John L Sullivan Chevrolet purchased this vehicle from [redacted] and found some minor damage to the front crossmember on initial inspectionWe returned to our wholesaler for repairs where they replaced the front crossmember, vehicle now has a creak noise from the crossmemberThere is no info on [redacted] for this damage [redacted] has been working with [redacted] who has agreed to make repairs under warranty for this problem as of today 9/30/We have provided our customer with a rental vehicle at our expense while this issue gets resolvedIf Hyundai is unable to properly repair this vehicle we will offer to trade them out of it and into another vehicle
Since the purchase of the Equinox in June we as a dealer have not seen the vehicle here in our Service Dept to address any of the customers concerns Maria has decided to have her personal mechanic take care of the vehicle Before this vehicle was sold with 110, miles; it went through a used car safety inspection After completing this inspection the used car vehicle was ready to sell Maria had mentioned in a conversation of possibly trading in her vehicle
John L Sullivan Chevrolet purchased this vehicle from [redacted] and found some minor damage to the front crossmember on initial inspectionWe returned to our wholesaler for repairs where they replaced the front crossmember, vehicle now has a creak noise from the crossmemberThere is no info on [redacted] for this damage [redacted] has been working with [redacted] who has agreed to make repairs under warranty for this problem as of today 9/30/We have provided our customer with a rental vehicle at our expense while this issue gets resolvedIf Hyundai is unable to properly repair this vehicle we will offer to trade them out of it and into another vehicle