John L. Sullivan's Roseville KIA

I am rejecting this response because:They offered the money back the way that best works for them and not the way that I paid for the service.  I paid cash and wanted the Money back as I had the receipts to prove it!

With respect to [redacted]'s complaint, we have resolved it. The customer was refunded the full amount he paid for the Maintenance plan after he voiced his concerns with me.All other concerns addressed in this complaint were resolved.Please close this complaint.If you need additional...

information, please contact me at your convenience.