Joe Myers Imports-Mazda/Kia

Yesterday, A $credit/refund was issued/processed back to the customers [redacted] card that it was originally made on, in the manner that it was received by our company, via [redacted] credit card [redacted] assured us that it would be properly credited back to the customer [redacted] , General Sales Mgr, and [redacted] , Kia Sales Director, explained this to [redacted] earlier todayRefunds can only be issued back in the way that they were received, which has been done

Recently purchased my Mazda with Joe Myers MazdaSalesman Eric was great, he assured we can get the deal done and on the vehicle we really wantedSure enough was on point he delivered our new vehicle to us yesterday and we are absolutely loving itWould recommend Eric to family and friends he is a definitely a great sales manThank you Eric & Joe Myers Team

*** ***, Service Director, has attempted to contact customer several times, via the phone number that was left by customerDoor latch was not covered by their extended service plan, they were given an estimate for the repairAs far as the stalling concern, we have no record of a visit for
thisWe would be glad to take a look at the vehicle and diagnos the problemPlease contact Mr *** at ***, or his assistant, *** at *** between the hours of 7:30-6:Monday thru Friday

As we said before, please call *** ***, Service Director, at the number that we last gave you, or if you cannot reach him, we also supplied the phone number for his assistant, ***Or feel free to come in and see *** during business hours

Yesterday, A $500. credit/refund was issued/processed back to the customers [redacted] card that it was originally made on, in the manner that it was received by our company, via [redacted] credit card. [redacted] assured us that it would be properly credited back to the...

customer. [redacted], General Sales Mgr, and [redacted], Kia Sales Director, explained this to [redacted] earlier today. Refunds can only be issued back in the way that they were received, which has been done.

Recently purchased my Mazda 3 with Joe Myers Mazda. Salesman Eric was great, he assured we can get the deal done and on the vehicle we really wanted. Sure enough was on point he delivered our new vehicle to us yesterday and we are absolutely loving it. Would recommend Eric to family and friends he is a definitely a great sales man. Thank you Eric & Joe Myers Team

Hello, Sorry for any incoveinance. [redacted], our Pre-owned sales manager has tried to get ahold of u several times, including a couple of times this week,  at the phone numbers on all of our records. We have not received a call back. We show that the plates were issued, we need to speak to...

u to make sure that u have received them. Please call [redacted] at [redacted] a.s.a.p., so that we can clear this up.

From: [redacted] Sent: Tuesday, May 27, 2014 1:28 PMTo: drteamSubject: Complaint
 
ID [redacted]:  We just received your email.  NO this matter has NOT been resolved.  The comment the business made was false.  I have record of dates and people we spoke with for the last 6 months.  I guess since nothing is or can be done, we can always consider a lawsuit.  I just thought I would start here in hopes of something.