JLS Contracting

First of all [redacted] worked for me at the time of this constructionHe brought me a bid from another company detailing a basement he wanted to build and their bid was to build the basement with 8" standard blockHe asked me what kind of price could I give him for the same workSo I gave him a price that was somewhat less than the other companyI will outline my response in numerical form below [redacted] is the owner of the home to be builtHe is his own general contractor( This means he calls all the shots and that legally he is responsible for everything that happens on this project)He is building the house all by himself other than the basement which he as the owner and general contractor decides what to build, how to build, and what materials to useSo we built him exactly what he orderedUpon starting to lay the block he figured out he had the grade off for the footer( He dug the basement and formed the footer to lay the block on.) So last minute he says "I need it to be 2' higher" which adds co***es of blockAt that time two people myself included told him he would need to use 12" block and not 8"He stated he was trying to save moneyAnd that there was no Code out thereSo it was decided to pour cells with morter and rebar and use dura wireAll the while he is the general contractor and owner stating what he wantsAnd doing so against our adviseWe finished the basement in I believe OctoberThe next spring until may he still had not done any backfillSo the whole footer, block and basement set exposed all winter to freeze and thawing and water penetration as he had not even sealed the block yetSo in may or june he calls and says he started doing the back fill and he thinks his wall movedSo I go out to look at itWhen I arrive it hasn't rained for over a weekAnd you could see water in the block almost 6' up the walls from the inside where he didn't parge the block or seal them properlyNo Grading has been done at all, no gutters are on the house at all, I have him audio recorded stating “last week I had a river flowing against the front of the house” “ But it just flowed around the houses walls because I sloped the dirt backfillWater was visible in all the wall except the backI have dozens of photos documenting all of the improper things he did wrong or things he should have done but hadn’tHe improperly backfilled with dirt instead of gravelGravel is much lighter and creates less pressure against the walls and also allows water to flow thru it unlike dirt which holds moisture and water allowing it to penetrate the walls and creating much more pressure on the wallsI asked him about that and he stated “it would have taken over tons of gravel and he didn’t want to spend the money that dirt was cheaperI was trying to determine what was causing it so I called my insurance company but learned that [redacted] had already called themSo when I showed up with the engineer from my insurance company [redacted] said that I was not allowed on the propertySo I ask how can I fix something I’m not allowed to look atAlso the front wall where it had started to move wasn’t tied in to anything above so it’s like a freestanding 10’ tall wall and then he po [redacted] hundreds of tons of dirt against itNo wonder it’s movingIn short what I did was done correctly with what I was told to doHe lied to his bank and insurance company about him being the builder and didn’t carry builders insuranceHe has taken many shortcuts and lied about many things and it’s not my reasonability

Just got your e-mail and the message from JLS Contracting [redacted] never told me he would charge $to get the metal shed from ***' [redacted] and if he had told me I would have gone and gotten it myself as I have a truckAnd to me it is rediculous to charge $in labor and with the price of the new shed I could have gotten two wooden sheds *** *** asked me to tell [redacted] to send them a copy of the receipt for the shedHe said he didn't know why I have the $but am not going to pay him because he did not replace the roof on the wooden shed and the insurance company told me not to pay him if he did not do the workI consider this insurance fraud [redacted] said he was contemplating telling me not to worry about the $so why didn't he tell me this? He told me [redacted] already paid him more than he would have charged so as far as I'm concerned he is not out a penny I told him to contact [redacted] and let them know how much he charged to have the metal shed put together so they would look into it and pay him more but he didn't I have a $2,deductible and paid him this plus $more I understand [redacted] is going to bring about a civil suit against me for defamation of character and liableHe will also place a mechanics lien on my property He is out $and also received money from taking off the old metal roofs and the shed and probably took all the metal to [redacted] 's and got money from all the materials On his Invoice he says he will charge 2% interest or $whichever is more I went to [redacted] in [redacted] Monday and had them send papers to the Attorney General's office and am sure they sent them to the Revdex.com [redacted] can take any legal action he wants to on me as I am not going to pay himAs much money as my insurance paid him you would think he would just drop the matter and let it go as he said he would As I said I consider this fraud as [redacted] did not do what the insurance company paid him to do - put a new roof on the wooden shed And why did he have to have $14,down before starting the job? If he owns his own business you would think he has plenty of money Regards, [redacted]

It is important to reiterate that [redacted] is the general contractor, the owner and the builder on this projectHe stated what he wanted JLS to bid and how he wanted it to be constructed and we did just that [redacted] and I not only told [redacted] personally that he needed to use 12” block, but we did so in the presence of his mother on two separate occasions In construction you do what the general contractor (***) / customer (again ***) has specified or you don’t get paidPerhaps he should have had prints drawn up for the build, but that’s another corner he cutNo prints or drawing’s where supplied (which would be his responsibility)Had he obtained prints or drawings, he would have had an engineer (in addition to [redacted] and myself) telling him he needed to use 12” block November thru May is months not months as [redacted] is claiming [redacted] admitted (which is recorded) that he didn’t backfill, start backfilling or even seal the walls until just prior to calling JLS Even if he had sealed the walls earlier, it was done very poorly and not to this code he keeps quoting It’s really simple, if it was done correctly the block wouldn’t be full of water after the factIt’s funny that his comments during construction was that “this is in the county, there is no code here”, but now that his shortcuts have bit him in the backside, he wants to quote code [redacted] didn’t parge the outside of his block walls which is common practice today (and also in this code book) but he wants to quote codeWhy does this code book only apply when it is supposedly in his favor? The problem is that it is never going to be in his favor in this case, because from any angle, from any perspective, legally he is the responsible party in this caseHe is essentially accusing himself since once again, HE is the general contractor In this case he’s not a “construction worker”, he is the construction company! As such he should have drawings, prints, construction insurance, liability insurance and be a licensed contractorHe had none of the aboveWhen asked by our engineer about parging the walls ***’s reply was “What’s that?”Although not mentioned within this case, it is interesting to note that in addition to all the things we’ve already pointed out he did wrong, improperly or not in a timely fashion to prevent freezing/thawing, water filled block and bowing walls, he almost burned his house down by not properly attaching the electrical conduit of his main electric service into the basement by anchoring it to the block wall I’m even told he didn’t even glue the conduit connections, which is to code So when his improper dirt- mud backfill settled, it ripped the wiring loose from the panel and the fire department had to respond As our pictures taken in May clearly show, the blocks are not just damp, but are full of water and there was standing water in the corner of the floorThis is supposedly with his sealer on the outside, drains installed properly and half of his backfill (dirt) installedToday’s current standard on backfill is to fill the hole with gravel, not dirtWhen I asked him about this he stated “Yea, I know but that would have been tons of gravel and I have all this dirt here for free” This is also recorded There are so many things wrong with this build I’m surprised it hasn’t collapsed from any number of themBut [redacted] only wants to point out the 8” block which once again, he specifically requested be used As the builder, the designer, the owner and the General contractor of this project [redacted] quoting State/National building codes is essentially him admitting he didn’t do anything correctly He needs to get that through his headLegally, [redacted] is totally responsible for everything that happens on that job siteHe spec’d it out, he designed it, he came up with his plan, he spec’d the materials, he essentially ordered everything and got what he ordered even though it was against our sound advice During the initial insurance investigation, the cost for repairs has been quoted anywhere from $8,to approximately $10,000.00, not the $18,he is requestingJust to put this into perspective though, had he used the larger block as he was told he needed to do, his additional cost would have been around the $8,mark Essentially, what he’s saying is that he wanted to skimp on materials to save himself some money on the front end, then expects someone else to pay for it later I was in the process of trying to determine exactly what all the issues where when I showed up with an engineer from my insurance company and was denied access to the property from [redacted] and his motherI can’t fix what I’m not allowed to see or touchBut I’ve seen enough to know that [redacted] doesn’t have a legal leg to stand onFurthermore, my insurance company informed me that he did lie to his loan company and his insurance companyDoes he have builder’s insurance? NO! He doesn’tIf he did we wouldn’t be having this discussionJust another place to cut cost Now I’m going to include this paragraph even though most would advise against itIn order to keep a good standing with the Revdex.com I have to deal with these issues as they very rarely come upBut I am done with this case I have wasted all the time that I am going to over this forumThis process is allowing poor “customers” a means of screwing with decent, honest, hardworking contractors that really try to do everything correctlyI’m done If that offends someone, a potential customer or the Revdex.com I’m sorry, but I’m done being abused by someone who just wants someone else to take responsibility for their failures In closing, [redacted] has involved an attorney, which in return has caused us to involve our legal counsel as wellTherefore, I will not be responding anymore to this complaint on a public forum

I am still refusing to pay JLS Contracting the $because it is insurance fraud
*** told me he did not think the roof on the metal shed could be fixed and to paint the shed would it would cost as much as to get a new shedAnd he had no business charging me $to pick up the shed as I could have done itHe never told me he would charge me
*** was here when the insurance adjuster came and stayed with him all the time he was hereWhen the insurance adjuster said the roof on the wooden shed needed to be replaced why didn't *** tell him it was okay and didn't need to be replacedThis really angered me
*** doesn't need to send me anymore invoices as I refuse to pay him
Regards,
*** ***

First off I never knew anything about 12" blockJeff O*** told me they needed to add rebar and dura-wire but nothing about 12" block and they added to the bill which you can see on a picture I sent in on a previous messageOn further note I even signed a disclaimer thats on Jeff O*** contract which quotes"Any unforseen materials, labor or incurred costs, that are found necessary to complete the work specified or any customer requested alterations/ deviations of the work specified will become an extra charge over and above the proposal cost on a time and material basis" then also "all work guaranteed" at the bottom of this disclaimer Which means he had the the right to change the material to the correct material without my permission since ive already signed thisThis disclaimer gave him the power to do his work correctly without me. He also states that the water is full of block which they are notThe reason they are damp is because I could not finish backfilling because the block walls started to move so I called Jeff O*** on May 10th to come check it out and it rained nearly inches that week and without being able to backfill the rest due to the walls moving (that way I could grade the dirt a way from the house instead of having a ditch all the way around which is going to be impossible to keep water out of since waters going to want to flow to the lowest grade of dirtI also had an expert look at it and said they were not filled with water they were just pulling moisture from the outside due from the amount of rain we gotSo to prove to me they weren't full of water he drilled a small hole on the bottom block and nothing came out proving that they were not filled with water as Jeff is claiming. Jeff is still claiming I didnt have builders insurance which I have already sent a copy attached to a previous message that I do have builders risk insuranceOn further note Jeff O*** claims to be insured, bonded, and licensed himselfWhen he is only licensed for inside city limits of chillicothe which I am not in the city limitsWhich means he is not bonded outside city limits eitherAnd his insurance does not cover anybody else who does his work for him it only covers Jeff O*** generally or bodily injury or damages he does at a jobThis insurance does not cover any of the people he has working for him because he never added them to his policy. I have had all of the damaged walls repaired and braced with I beams to support and I have a reciept for $that it cost to repair all of the damages On further note why would I skimp on materials on my own personal houseI never skimped on any materials when ive built anything I used beams in this house 16" tall ply LVLs with posts every 15ft and then I used xfloor joist I always go overboard when it comes to support which brings me to wonder how this house is going to collapseAll Jeff O*** is doing is coming up with anything to make me look bad even though he cant name anything else that was done incorrectly he just states that there is many things which is just not true and as far as the meter box catching on fire which was minor there wasnt even a fire it was just a short in the wire which caused some sparks but this does not have anything to do about the foundation at all He also states that I lied to my loan companyThe only loan I had at the time was with *** *** bank and it was and equity loan I dont know how I could lie to them but they didnt care how I used the money since it was an equity loan I had an attorney send out a letter on July 8th to give Jeff O*** an opportunity to fix the problems that has happenedI have not used her for anything else other than thatWhich she is not my attorney I just wanted something wrote up legally and sent to Jeff O***

Yes I did work with Jeff O*** However I never got any other estimate written in paper or over emailI had one estimate other than Jeff O*** estimate and it was over the phone no details were mentioned on how it was going to be built I am the person building the home but I was just a construction workerI am not a mason that’s why I did not construct the basement myselfI know nothing about block laying and I would never deny anybody from using the correct materialNobody ever mention anything about inch blocks to me until may 13th when I had Jeff O*** and *** *** (block layer) looked at it after I called them earlier that week and said the walls were bowing and leaning inThey added rebar and dura-wire on my bill due to the fact that I added courses of block they said this would strengthen it upBut not inch block I did add height to the basement but not co***es only The original contract states that it was to be co***es high and now its co***es highI told him that I needed too add co***es of block over a month in advance of laying the blockthe block was not at the location of the build yet when I told him that I wanted to add courses of blockI attached an invoice showing how many block were added. At the end of November I had the sealer on the wall I will attach a photo with dates on them and I also had feet of gravel around the walls with perimeter drains already installed and flowing into a drywell to prevent freezing and thawingAlso Jeff O*** did not finish until November 1st with the basementI believe since I worked for him he kept putting my work off before others which put my work further behind than what it should have beenI am only one person and I had to take weeks off just so I could build the house before winter and by thanksgiving I had the roof completely doneI also have receipts for the gravel to prove that there was enough backfill to prevent freezing and thawing and drainage around the footer was completed to make sure there was not any problem with winter. I called Jeff O*** on May 10th about walls cracking and moving and I only had roughly half of the backfill completedHe said not to backfill anymore and he would contact *** *** and take a look at it later in the week May 13thWhy Jeff O*** and *** *** were there *** made a statement to Jeff that he told him that it should have been built with inch blockWhich I had no idea there was any talk about inch block at allThere was some water on the walls due to the fact I couldn’t backfill the rest of the way to slope the dirt away from the basementAlso Jeff says it didn’t rain in weeks before he looked at itI know it did so I looked up the weather in Chillicothe Ohio the previous days before Jeff O*** looked at it and it rained inches in those days which I will attach a document from weather station. I’ve looked at the state building code and it does not require gravel to be used in backfill only inches of gravel is required over the perimeter drainAlso on the state building code it states how basement walls should be constructed which they were done improperly which I will attach a document from my engineer stating how it should have been built over how it was builtJeff O*** came out May 13th to see why the walls were moving and how he was thinking of fixing it and kept putting me off stating that he didn’t have enough money to fix it so after weeks of thatI contacted his insurance and they sent there engineer out to see if they would cover it and Jeff O*** showed up and I did deny Jeff O*** entry to my property but he had weeks to do something about the issue prior to the insurances engineerJeff’s insurance’s engineer didn’t come out until June 22, 2016. the front wall issueJeff said it wasn’t supported I'm assuming he means where the front porch isWhich is supported by 2xfloor joist spaced inches apartWith the top of the floor joist being even with the top of the block with the joist attached to a 2xwall underneath of the floor joist and the wall attached to the basement floor which gives adequate support which I'll attach pictures to verify how it was built. I never lied to the bank or my insurance company I told the bank that I was building my own house they didn’t care because it was an equity loan not a building loanAs far as the insurance goes I do have insurance and they know I was building my own house which I will attach a copy of my builders risk policy coverage declarations and the renewal form to for the insurance to prove that I did have the right insurance on further note Jeff O*** insurance does not cover anybody else other than Jeff O*** himself and does not cover anything that is built wrong to begin with I have also attached my entire engineers paper

1.      It is important to reiterate that [redacted] is the general contractor, the owner and the builder on this project. He stated what he wanted JLS to bid and how he wanted it to be constructed and we did just that. [redacted] and I not only told [redacted] personally that he needed to use 12” block, but we did so in the presence of his mother on two separate occasions. 2.      In construction you do what the general contractor ([redacted]) / customer (again [redacted]) has specified or you don’t get paid. Perhaps he should have had prints drawn up for the build, but that’s another corner he cut. No prints or drawing’s where supplied (which would be his responsibility). Had he obtained prints or drawings, he would have had an engineer (in addition to [redacted] and myself) telling him he needed to use 12” block. 3.      November thru May is 7 months not 4 months as [redacted] is claiming. [redacted] admitted (which is recorded) that he didn’t backfill, start backfilling or even seal the walls until just prior to calling JLS.  Even if he had sealed the walls earlier, it was done very poorly and not to this code he keeps quoting.  It’s really simple, if it was done correctly the block wouldn’t be full of water after the fact. It’s funny that his comments during construction was that “this is in the county, there is no code here”, but now that his shortcuts have bit him in the backside, he wants to quote code. [redacted] didn’t parge the outside of his block walls which is common practice today (and also in this code book) but he wants to quote code. Why does this code book only apply when it is supposedly in his favor? The problem is that it is never going to be in his favor in this case, because from any angle, from any perspective, legally he is the responsible party in this case. He is essentially accusing himself since once again, HE is the general contractor.  In this case he’s not a “construction worker”, he is the construction company! As such he should have drawings, prints, construction insurance, liability insurance and be a licensed contractor. He had none of the above. When asked by our engineer about parging the walls [redacted]’s reply was “What’s that?”. Although not mentioned within this case, it is interesting to note that in addition to all the things we’ve already pointed out he did wrong, improperly or not in a timely fashion to prevent freezing/thawing, water filled block and bowing walls, he almost burned his house down by not properly attaching the electrical conduit of his main electric service into the basement by anchoring it to the block wall.  I’m even told he didn’t even glue the conduit connections, which is to code.  So when his improper dirt- mud backfill settled, it ripped the wiring loose from the panel and the fire department had to respond. 4.      As our pictures taken in May clearly show, the blocks are not just damp, but are full of water and there was standing water in the corner of the floor. This is supposedly with his sealer on the outside, drains installed properly and half of his backfill (dirt) installed. Today’s current standard on backfill is to fill the hole with gravel, not dirt. When I asked him about this he stated “Yea, I know but that would have been 400 tons of gravel and I have all this dirt here for free”.  This is also recorded. 5.      There are so many things wrong with this build I’m surprised it hasn’t collapsed from any number of them. But [redacted] only wants to point out the 8” block which once again, he specifically requested be used. 6.      As the builder, the designer, the owner and the General contractor of this project [redacted] quoting State/National building codes is essentially him admitting he didn’t do anything correctly.  He needs to get that through his head. Legally, [redacted] is totally responsible for everything that happens on that job site. He spec’d it out, he designed it, he came up with his plan, he spec’d the materials, he essentially ordered everything and got what he ordered even though it was against our sound advice. 7.      During the initial insurance investigation, the cost for repairs has been quoted anywhere from $8,000.00 to approximately $10,000.00, not the $18,000.00 he is requesting. Just to put this into perspective though, had he used the larger block as he was told he needed to do, his additional cost would have been around the $8,000.00 mark.   Essentially, what he’s saying is that he wanted to skimp on materials to save himself some money on the front end, then expects someone else to pay for it later. 8.      I was in the process of trying to determine exactly what all the issues where when I showed up with an engineer from my insurance company and was denied access to the property from [redacted] and his mother. I can’t fix what I’m not allowed to see or touch. But I’ve seen enough to know that [redacted] doesn’t have a legal leg to stand on. Furthermore, my insurance company informed me that he did lie to his loan company and his insurance company. Does he have builder’s insurance? NO! He doesn’t. If he did we wouldn’t be having this discussion. Just another place to cut cost. 9.      Now I’m going to include this paragraph even though most would advise against it. In order to keep a good standing with the Revdex.com I have to deal with these issues as they very rarely come up. But I am done with this case.  I have wasted all the time that I am going to over this forum. This process is allowing poor “customers” a means of screwing with decent, honest, hardworking contractors that really try to do everything correctly. I’m done.  If that offends someone, a potential customer or the Revdex.com I’m sorry, but I’m done being abused by someone who just wants someone else to take responsibility for their failures. 10.   In closing, [redacted] has involved an attorney, which in return has caused us to involve our legal counsel as well. Therefore, I will not be responding anymore to this complaint on a public forum.

Just got your e-mail and the message from JLS Contracting.
[redacted] never told me he would charge $40.00 to get the metal shed from [redacted]'* and if he had told me I would have gone and gotten it myself as I have a truck. And to me it is rediculous to charge $840.00 in labor and with the price of the new shed I could have gotten two wooden sheds.
[redacted] asked me to tell [redacted] to send them a copy of the receipt for the shed. He said he didn't know why.
I have the $128.49 but am not going to pay him because he did not replace the roof  on the wooden shed and the insurance company told me not to pay him if he did not do the work. I consider this insurance fraud
[redacted] said he was contemplating telling me not to worry about the $128.49 so why didn't he tell me this?
He told me [redacted] already paid him more than he would have charged so as far as I'm concerned he is not out a penny.
I told him to contact [redacted] and let them know how much he charged to have the metal shed put together so they would look into it and pay him more but he didn't.
I have a $2,000.00 deductible and paid him this plus $693.95 more.
I understand [redacted] is going to bring about a civil suit against me for  defamation of character and liable. He will also place a mechanics lien on my property.
He is out $128.49 and also received money from taking off the old metal roofs and the shed and probably took all the metal to [redacted]'s and got money from all the materials.
On his Invoice he says he will charge 2% interest or $20.00 whichever is more
I went to [redacted] in [redacted] Monday and had them send papers to the Attorney General's office and am sure they sent them to the Revdex.com.
[redacted] can take any legal action he wants to on me as I am not going to pay him. As much money as my insurance paid him you would think he would just drop the matter and let it go as he said he would.
As I said I consider this fraud as [redacted] did not do what the insurance company paid him to do - put a new roof on the wooden shed.
And why did he have to have $14,000.00 down before starting the job? If he owns his own business you would think he has plenty of money.
Regards,
[redacted]

First of all [redacted] worked for me at the time of this construction. He brought me a bid from another company detailing a basement he wanted to build and their bid was to build the basement with 8" standard block. He asked me what kind of price could I give him for the same work. So I gave him a price...

that was somewhat less than the other company. I will outline my response in numerical form below. 1. [redacted] is the owner of the home to be built. 2. He is his own general contractor. ( This means he calls all the shots and that legally he is responsible for everything that happens on this project). He is building the house all by himself other than the basement which he as the owner and general contractor decides what to build, how to build, and what materials to use. 3. So we built him exactly what he ordered. 4. Upon starting to lay the block he figured out he had the grade off for the footer. ( He dug the basement and formed the footer to lay the block on.) So last minute he says "I need it to be 2' higher" which adds 3 co[redacted]es of block. At that time two people myself included told him he would need to use 12" block and not 8". He stated he was trying to save money. And that there was no Code out there. So it was decided to pour cells with morter and rebar and use dura wire. All the while he is the general contractor and owner stating what he wants. And doing so against our advise. 5. We finished the basement in I believe October. The next spring until may he still had not done any backfill. So the whole footer, block and basement set exposed all winter to freeze and thawing and water penetration as he had not even sealed the block yet. 6. So in may or june he calls and says he started doing the back fill and he thinks his wall moved. So I go out to look at it. When I arrive it hasn't rained for over a week. And you could see water in the block almost 6' up the walls from the inside where he didn't parge the block or seal them properly. No Grading has been done at all, no gutters are on the house at all, I have him audio recorded stating “last week I had a river flowing against the front of the house” “ But it just flowed around the houses walls because I sloped the dirt backfill. Water was visible in all the wall except the back. I have dozens of photos documenting all of the improper things he did wrong or things he should have done but hadn’t. He improperly backfilled with dirt instead of gravel. Gravel is much lighter and creates less pressure against the walls and also allows water to flow thru it unlike dirt which holds moisture and water allowing it to penetrate the walls and creating much more pressure on the walls. I asked him about that and he stated “it would have taken over 400 tons of gravel and he didn’t want to spend the money that dirt was cheaper.. I was trying to determine what was causing it so I called my insurance company but learned that [redacted] had already called them. So when I showed up with the engineer from my insurance company [redacted] said that I was not allowed on the property. So I ask how can I fix something I’m not allowed to look at. Also the front wall where it had started to move wasn’t tied in to anything above so it’s like a freestanding 10’ tall wall and then he po[redacted] hundreds of tons of dirt against it. No wonder it’s moving. In short what I did was done correctly with what I was told to do. He lied to his bank and insurance company about him being the builder and didn’t carry builders insurance. He has taken many shortcuts and lied about many things and it’s not my reasonability

The customer and I have a contract in the amount of $27,892.74 to complete storm damage work on her buildings. Part of the work covered by her insurance was to pay $294.18 to replace metal panels on the roof of a very small metal shed that was damaged by hail. The customer wanted a new shed. So...

the customer and I agreed that if we did not replace the shingle roof on another small shed she has (this roof really has no hail damage but the insurance was paying her $275.33 to replace this small shingle roof) that I would buy her a new metal shed and put it together for her. I did exactly what we agreed upon. I bought the new shed from [redacted], I paid $319.61 for it and have the receipt for it. Further, two of my workers spent an 8 Hour day putting it together and the next day one of my workers spent a 4 hour day finishing it. Please understand that this metal shed has electrical lighting, switches and an alarm.
 
If we were to count up the labor hours we would find the following:  1 hour going to purchase the shed and delivery, 16 hours for two men putting it together for a day, 4 hours for one man the last half day.  That equates to 21 total extra labor hours spent in order to please a customer.  My normal labor rate is $40.00 per hour and has been the same for 8 years now.  If I were to charge my normal labor rate, the overall worth of the work performed would be $1,159.61 (21 hours x $40.00 =  $840.00 plus the cost of the shed of $319.61).
[redacted] paid the client $294.18 for the shed roof and I replaced the whole shed at clients request.  The Insurance company, is aware of the work performed because for some reason my client asked me to fax them a copy of the receipt for the shed to them and I did.
 
Now, if you take the amount insurance paid for the shingled shed roof of $275.33 and add it with the payment for metal roof you get $569.51.  I did $1,159.61 worth of work for $569.51.  That means I am out $590.10.  Since I worked for this customer before and it was such a large job, I was willing to eat the cost difference.
 
The real issue that the client has is as follows.  [redacted] issued my client a 3 checks.  Two of them were issues for several thousands of dollars and were made payable to her and her mortgage company.  The client was required to deposit those checks and paid me the amount of them both.  A third, smaller check, was issued for a little over $400.00 and was made payable directly to [redacted] (the customer).   The client cashed the check and spent the money.  She asked me "Well, why would they write it to me if it wasn't mine?"  Basically, she spent money that was supposed to pay for the work and now doesn't have the remaining $128.49 she owes per our agreement and contract. Actually, where the client gets the amount of $128.49 is her misunderstanding of how insurance companies work.  The insurance company is actually paying  $294.18, but with depreciation they held back $166.19.
Further, upon driving to her home to collect the final payment (a few thousand dollars), I was contemplating telling her not to worry about the hundred and some dollar difference. However, when I arrived she opened the conversation with she wasn't going to pay the difference because she already spent it and didn't have it. At that, I told her I was actually contemplating letting it go, but that was my decision not hers.  I often do little things like that to help people, anyone that knows me knows this to be true. I have a good reputation for being generous. But, when she stated she wasn't paying, I wrote her a receipt for the amount she paid indicating the balance due of $128.49.
 
So basically, I did the client a favor and ate $590.00 worth of work and she complains when I want her to finish paying the bill. This complaint only came after I waiting several weeks without receiving payment and I issued an invoice to her three days ago for the balance that is over a month past due.
I, [redacted], take my reputation extremely serious. I have had absolutely zero complaints because I do exactly what I say I am going to do, how I said I am going to do it, and for the amount of money I agreed upon unless the customer starts adding or changing things. Most of my customers are delighted with my work and call me back many times for other work. So with all that said,  I don't mind saying this complaint angers me.  
 
If Revdex.com has any concerns about my explanation of fact, I have proof for everything that has been stated.  If however, this complaint remains, I will find it necessary to contact my legal counsel Mr. [redacted] in order to bring about a civil suit against [redacted] for defamation of character and liable. 
 
As is standard practice for lack of payment, I will also be placing a mechanics lien on her property regardless of the outcome of this complaint. If I had done something wrong that would be different. But I did everything as requested, above and beyond.

Ms [redacted] needs to understand that JLS Contracting is NOT requesting payment for the shed that did not have its roof replaced.  The agreement was that for the same price of the original contract, JLS Contracting would not replace the small wooden shed roof but would instead buy, install and equip a new shed.  JLS Contracting proceeded to buy, pick up, install and equip a new shed which included electricity and a security system.   At this time, Ms [redacted] has not fulfilled the contract as agreed upon.
A single invoice was issued to Ms. [redacted] one month after work had been completed.  This does not constitute harassment.  I had in fact told Ms. [redacted] that she could pay me when she had the money however long that took, but an invoice is required as a reminder for all outstanding bills.  She then took it upon herself to file this complaint.
JLS Contracting has provided [redacted] with all the requested information and has been up front concerning all work requested by the client.  Further, we have been attempting to contact [redacted] concerning the matter as she requested, however it is not the responsibility of [redacted] to pay anything more. 
Neither JLS Contracting nor I have committed any sort of insurance fraud.  Fraud by definition is “deceit, trickery, sharp practice, or breach of confidence, perpetrated for profit or to gain some unfair or dishonest advantage.”  We have been honest, up front, accommodating and fair.  I take my reputation very seriously which is evident by the fact that this is the first, and might I say unwarranted, complaint against my company.
In regards to Ms. [redacted]’s question as to why I did not choose to tell her not to worry about the $128.49, the forgiveness of the debt is at my discretion.  When she proceeded to blatantly tell me that she was refusing to pay me the remainder of the agreed upon price, especially after having gone above and beyond, it was a slap in the face.  At that, I was doing Ms. [redacted] no more favors.  Quite simply, it is a matter of principle.
In regards to Ms. [redacted]’s statement that “[redacted] already paid him (me) more than he (I) would have charged”, it is not about what I do or do not charge but rather what the agreed contract price is.  Ms. [redacted] entered into a contract with JLS Contracting, which has her signature on it.  Further, a modification was made by verbal agreement by Ms. [redacted] and me in regards to the new shed.  She has, within her complaint and subsequent responses, admitted that a new shed was purchased, picked up, installed and equipped by JLS Contracting which is proof that the work was performed as requested.  At this time, we simply wish to be paid the amount which was agreed upon.
I owe Ms. [redacted] no response on the following statements, however I felt that I would do so to satisfy the inquiry.  It is the contractual responsibility of JLS Contracting to dispose of materials and waste from the job site.  How those materials are disposed of is at the discretion of JLS Contracting and in no way is considered payment by the customer.
Regardless of the equity I may or may not have within my company, a down payment is required for all contracts in order to purchase necessary materials and pay labor while work is being completed.   I am unsure what this has to do with the complaint as I have completed far more work than that was taken in down payment.  The equity that I do or do not have within my business has nothing to do with the contract between Ms. [redacted] and JLS Contracting.
In short, Ms. [redacted]’s complaint is that JLS Contracting is harassing her to be paid for work that was never done.  I am not asking for payment for work that I did not complete, but rather to be paid the agreed upon contract price for the work that I DID complete.  Again, within her complaint and subsequent responses, she has admitted that the verbal modification to the contract has been completed (the purchase of a new shed which was then picked up, installed and equipped).   A single invoice following work completion does not constitute harassment and is completely within my legal rights to issue.  I ask that this matter be dropped and payment be made as per contract. 
Thank you
[redacted]
JLS Contracting