Jin's Cleaners

Review: I took a pair of pants in to Jin's for drycleaning. In the process of ironing the pants, they caused staining/burning on the seat of the pants. When I returned showing them the problem, they said they would redo the pants. Upon inspecting the re-do of the slacks, I found that not only was part of the stain still in the pants, but there was a hole in the seat of the pants where the stain was. The owner told me that the hole was caused by a bug. She refused to discuss the issue and turned her back on me. The slacks were expensive slacks that are worth about $200.Desired Settlement: I would want them to give me the money or to replace the slacks, along with tailoring them to length.

Business

Response:

I spoke with [redacted] from the company and he stated that he got in touch with the consumer to bring the pants back up to him so he could look at them to see if they are fixable.