Jim's Service

The day of the accident 1/24/17 the weather was very bad, we had a snow storm. The policeofficers will not wait for another company to come and pick up a vehicle, as they need to clear the roadsto prevent other accidents. The vehicle that was towed for Mr. [redacted] was uninsured as per...

theNYSDMV computer. Had he had insurance, they would have taken care of these charges. Please see theattached copy of the tow slip we received from the [redacted] Sheriff's.We were called by the [redacted] Sheriff's for a vehicle involved in a motor vehicleaccident. We winched the vehicle back up on to the road and towed it back to our storage lot. Our drivertook the owner of the vehicle to his home. We offered to drop his vehicle there, but he didn't have themoney to pay for the charges. The charges that are due are $125.00 for the tow, $100.00 for the winchand $30. 00 a day storage. The owner was very understanding of this, and told our driver he would be upthe following day to take care of the charges, and retrieve his vehicle. We never heard from the ownerfor a week and a half, to two weeks. After 5 business days, we are required by law to send out a letter tothe owner stating where their vehicle is and the charges due. The letter fee is $20.00.Sadly, yes one of the girls in the office did tell him to "Shut up, and listen" after she tried veryhardtop explain to him what was going on, but he just kept yelling and talking over top of her.We have talked to the officer that had the vehicle towed, his vehicle was uninsured at the timeof being towed. The officer gave him a break, because the weather and dealing with numerous accidentson the road. We spoke to the [redacted] sheriffs on 2/15/17 they ran the plate of this vehi.cle, andit was still uninsured. If you need to verify this, you can call the sheriff's office at [redacted] and askfor a captain, or sergeant. They will verify this. The Plate number is New York State- [redacted].The owner of the vehicle called us on 2/16/17 to see if he could set up a payment plan, so he can havehis vehicle back to go back and forth from work.Sincerely,??Jim's ServiceJames [redacted]