MrZack D [redacted] with MrKeith W [redacted] installed my new heating and air systemThey were both on time and very professionalI would recommend both of them to anyone who is in need of system installation and maintenance
I had a completely positive experience with ARS and every person I came in contact with Starting with Tonya who originally took my call, Fritz B [redacted] who took extra time to explain my options and then took a 9:pm call from me to set up next day installation on a split unit HVAC The installers, Kevin J [redacted] and Dillion H***, were extremely knowledgeable and professional and even managed to completed the second half of the work an not wake sleeping toddlers I will be calling ARS for future HVAC needs
We had ARS Rescue Rooter Nashville to our home on 11/9/to install a new HVAC system, plus some additional work Matt P., Josh NKevin Jand Mark Swere all very pofessional, explained the system, cleaned up everything and left the house just the way they found it We are very satisfied
MrW [redacted] was professional and personable from the get-go He and his partner arrived at the appointed time (with a phone call ahead of time), surveyed the working spaces/areas, and immediately began to rid us of our old equipment With minimal noise and invasion into my daily life they were able to install a whole new furnace and compressor within an hour period They even taped up my duct work for energy efficiency Joshua spent the extra time needed going over the paper work at the end of his long day answering any questions I may have had
Bad approach to businessNever able to say WHEN they will actually arrive New a/c install isnt quite right Took days and is still incomplete vents barely have air flow Supposed to come back today to see why and fix The didnt show or even call They dont clean up well I picked up screws on day one and had to ask three times to take removed insulation Then demand it when they were going to drive off the third time without it Messages go left unreturned
I filed a complaint about this business a couple of weeks agoSince then the company has contacted me and completely redemiated all of the issuesThey fixed everything that was wrong and we reached a credit that we both could be satisfied with
The service that I received from ARS and installer Kevin Jwas above and beyond my expectations I was impressed with the customer courtesy & professionalism that was given to my husband, myself and also my residence Each time any of the installers came into my house they would wear protective booties It was raining and I mean raining heavy yet they continued to work as if it were a sunny day The gentlemen set up a canopy to cover the work area and I never heard them say one negative thing about being in the rain I was kept informed on the steps taken to complete the replacement of my air handler, thermostat & outside unit I was impressed with the care taken around my plants as the outside unit is landscaped I can not say enough nice things about the crew that came I will recommend this company to anyone looking for a competent, responsible, courteous & knowledgeable staff & company
Richard was at my house on July 9th to repair a plumbing problem.he was very polite and professional during the repairHe also gave us repair optionsWe had previously gotten an estimate from another plumbing company for $700! Richard was able to make the repair for $155!! We will definitely request Richard again for our plumbing needsThank you, [redacted]
ARS , Keith W, Zack D, Brandon J, Mark S, and Fritz, installed a recent HVAC system They were very professional and worked through an extremely hot day They came in professionally and left the site in the same if, not better , condition than they found it I would recommend this service Bill T
They did a great job on my two ton unit installation They were right on time and got the job done minutes before they said they would be done by All of their team was friendly and informativei would fully recommend them on anybody needing any AC work done!
Both installers, Josh W and JB E were very detailed, hard working, and provided needed feedback and answered our questions thoroughly They did a very professional job with a good product
They did more than a outstanding jobVery timely, left everything very clean, and explained how it works without confusionMore than happy with their work
Lamar Oserviced my AC unit todayHe was very thorough, professional, and patient with my many questionsHis customer service was excellent, and now my upstairs is cooling down for the first time in a long time! Very impressed
MrZack D [redacted] with MrKeith W [redacted] installed my new heating and air systemThey were both on time and very professionalI would recommend both of them to anyone who is in need of system installation and maintenance
Ron C***, with ARS Nashville is the bestHe and ARS have taken good care of our needs for several years and have always worked for our best interest
I had a completely positive experience with ARS and every person I came in contact with Starting with Tonya who originally took my call, Fritz B [redacted] who took extra time to explain my options and then took a 9:pm call from me to set up next day installation on a split unit HVAC The installers, Kevin J [redacted] and Dillion H***, were extremely knowledgeable and professional and even managed to completed the second half of the work an not wake sleeping toddlers I will be calling ARS for future HVAC needs
AJ came to look at our central heat and air and I was impressed with his knowledge and professionalism
The installers of our AC/Gas Furnace were fast, friendly and efficient They exceeded my expectations!
We had ARS Rescue Rooter Nashville to our home on 11/9/to install a new HVAC system, plus some additional work Matt P., Josh NKevin Jand Mark Swere all very pofessional, explained the system, cleaned up everything and left the house just the way they found it We are very satisfied
MrW [redacted] was professional and personable from the get-go He and his partner arrived at the appointed time (with a phone call ahead of time), surveyed the working spaces/areas, and immediately began to rid us of our old equipment With minimal noise and invasion into my daily life they were able to install a whole new furnace and compressor within an hour period They even taped up my duct work for energy efficiency Joshua spent the extra time needed going over the paper work at the end of his long day answering any questions I may have had
He's great
Bad approach to businessNever able to say WHEN they will actually arrive New a/c install isnt quite right Took days and is still incomplete vents barely have air flow Supposed to come back today to see why and fix The didnt show or even call They dont clean up well I picked up screws on day one and had to ask three times to take removed insulation Then demand it when they were going to drive off the third time without it Messages go left unreturned
Both of the installers, Joshua W [redacted] and Amir C***, were very nice and professional
I filed a complaint about this business a couple of weeks agoSince then the company has contacted me and completely redemiated all of the issuesThey fixed everything that was wrong and we reached a credit that we both could be satisfied with
The service that I received from ARS and installer Kevin Jwas above and beyond my expectations I was impressed with the customer courtesy & professionalism that was given to my husband, myself and also my residence Each time any of the installers came into my house they would wear protective booties It was raining and I mean raining heavy yet they continued to work as if it were a sunny day The gentlemen set up a canopy to cover the work area and I never heard them say one negative thing about being in the rain I was kept informed on the steps taken to complete the replacement of my air handler, thermostat & outside unit I was impressed with the care taken around my plants as the outside unit is landscaped I can not say enough nice things about the crew that came I will recommend this company to anyone looking for a competent, responsible, courteous & knowledgeable staff & company
Richard was at my house on July 9th to repair a plumbing problem.he was very polite and professional during the repairHe also gave us repair optionsWe had previously gotten an estimate from another plumbing company for $700! Richard was able to make the repair for $155!! We will definitely request Richard again for our plumbing needsThank you, [redacted]
ARS , Keith W, Zack D, Brandon J, Mark S, and Fritz, installed a recent HVAC system They were very professional and worked through an extremely hot day They came in professionally and left the site in the same if, not better , condition than they found it I would recommend this service Bill T
They did a great job on my two ton unit installation They were right on time and got the job done minutes before they said they would be done by All of their team was friendly and informativei would fully recommend them on anybody needing any AC work done!
Excellent serviceJohn [redacted] was prompt and professional
Both installers, Josh W and JB E were very detailed, hard working, and provided needed feedback and answered our questions thoroughly They did a very professional job with a good product
They did more than a outstanding jobVery timely, left everything very clean, and explained how it works without confusionMore than happy with their work
Lamar Oserviced my AC unit todayHe was very thorough, professional, and patient with my many questionsHis customer service was excellent, and now my upstairs is cooling down for the first time in a long time! Very impressed
ARS is an excellent and professional business They always add value to their repairs and installations Billy K [redacted] was a nice professional