Jim McKenna Insurance Agency , Inc

This Gentleman was asked to send in a written note with a signature to cancel his policy or an e-mail. We let him know that anyone could call in and cancel a policy.So protocall is to have it in writing whenever cancelling a customers policy. He said he would send it in many times. We never...

received one. He received a note from Farmers requesting earned premium for still having this policy.He called very upset and I told him to send in an e-mail and proof of current insurance which he stated he didn't have continuous Insurance since then(against the law) and I would see what I could do for him. I never received it and then I receive a note from the Revdex.com with this notice. See attachment on coorespondence. I was also threatened with his statements of putting awful stuff all over social media.I spoke to an attorney today that replied stating to send a letter back to you today and monitor his actions in the near future. This is the first letter in 23 years of business that I have recieved.Sincerely, Jim M[redacted]