Jim Lester's Plumbing & Heating

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  We are very happy with this response. Something made them change their mind as we have an email saying otherwise and 2 phone calls after we received the email and 1 in person asking again to make sure.SO THANKFUL THEY CHANGED THEIR VIEW ON THIS, AS THE GIFT CARD WAS PURCHASED TO USE AT Fitzgerald's. THANKS AGAIN TO Revdex.com FOR HELPING.
Regards
[redacted]

Hello, my name is [redacted] and I am the Dining Room Manager at Fitzgerald's Restaurant. I am sorry to hear that the customer was misinformed. We are accepting gift certificates that were purchased before our establishment was sold until the end of the year. I hope this helps resolve the matter,...

If there are any further questions please ask. [redacted]