Jim Howard Plumbing Inc.

Initial Business Response /* (1000, 5, 2017/01/04) */
There is no cash refund as stated on the customer receipts and the checkout counter also displayed in a bold print behind the check out counter where all customers can read and view easily. our employee [redacted] politely offered Mr [redacted] an...

exchange or a form of a credit voucher for his damaged merchandise and Mr [redacted] refused. We work hard to accommodate our customers and explain store rules and policies if we were asked, unfortunately it is nearly impossible to offer every customer comes to the checkout counter a tour of our rules and refunds during a very busy Christmas holiday season.