Jiffy Lube #3763 Reviews (%countItem)
Jiffy Lube #3763 Rating
Address: 2201 W Campbell Rd, Garland, Texas, United States, 75044-2924
Web: |
|
Add contact information for Jiffy Lube #3763
Add new contacts
ADVERTISEMENT
Went in for oil change service on my Toyota Tacoma 2006 Truck, odometer reading at time of oil change 128,503. After oil change, I stopped at two stores in Plano TX, and then drove home to Bennington Oklahoma using Hwy 75. At 140 miles noticed my Check Engine light was on and low oil light. I stopped at the nearest gas station about 2 miles down road. Checked Oil and dip stick dry and black. Confirmed no oil leaks from engine (none found). Bought 2 quarts of oil and added to engine. Dip stick tip showed small amount of oil at end. Bought 3 more quarts of oil, added 2 quarts more to engine. Oil level showed between 2 dots (min/max) on dip stick so didn't add 5th quart. Called Jiffy Lube store Saturday morning, and manager told me to go to Autozone to get check engine light reading. Drove to Hugo, OK, nearest Autozone, and reading showed code P0022 Camshaft Position "A" Timing Over-Rded (Bank 2). Called Jiffy Lube Store, and manager "Jeffery" said that he would have to discuss with Engineer, and would get back with me (never did). Andrew *** (District Manager) Called me Monday sent me picture of guy (supposedly) putting oil in truck, but Andrew was trying to get video of it, should have it Tuesday, He called back Tuesday, still no video available, but he said he would call me back later. As of Thursday evening 5/18/18 still no call back. Called him Thursday morning left message as to when he would be calling me.
Product_Or_Service: Oil Change w 5.50 quarts of oil
Order_Number: 2518
Repair Replace damaged engine.
The location the guest visited is not a Heartland Automotive location, it is owned and operated by Allied Lube Group. Please send this complaint to them.
Document Attached***
Attached are additional service documents from Toyota Plano results of the diagnostics done on my truck: 1) Check Engine results print out (page 1 of 2). 2) 1) Check Engine results print out (page 2 of 2). 3) Technicians Summary of engine's damage.