We have been trying to get [redacted] to return the cancellation form so that we can attach the doctors note and cancel her membership She was aware of what she was signing and explained our policy to her We did give her a copy of her membership agreement, because we send home a member packet with all this information We can not refund her money because that was her monthly payment that she agreed to pay by signing the agreement, and the other charge was from when she received services on her first visit Now her account is in default because she has cancelled her card I have attached the contract that she signed and initialed
We have been trying to get [redacted] to return the cancellation form so that we can attach the doctors note and cancel her membership She was aware of what she was signing and explained our policy to her We did give her a copy of her membership agreement, because we send home a member packet with all this information We can not refund her money because that was her monthly payment that she agreed to pay by signing the agreement, and the other charge was from when she received services on her first visit Now her account is in default because she has cancelled her card I have attached the contract that she signed and initialed