Jenny's Penguin Patch Holiday Shoppe

Ms [redacted] We will resolve this matter with you and your school by waiving the cancellation fee When a school signs up for a holiday shop, we are committed to them, which requires that merchandise is purchased for that school Therefore, when a school chooses not to hold the shop after the cancelation date, there are costs incurred by our company These costs are the reason for the cancellation fee However, our focus is on providing holiday shops, not collecting cancellation fees Best wishes for a happy holiday season! [redacted] Director of Sales

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me We would like if the company could send a confirmation cancellation form with a zero balanceThank you Regards, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
*** ***

Ms*** We will resolve this matter with you and your school by waiving the cancellation fee. When a school signs up for a holiday shop, we are committed to them, which requires that merchandise is purchased for that school Therefore, when a school chooses not to hold the
shop after the cancelation date, there are costs incurred by our company. These costs are the reason for the cancellation fee However, our focus is on providing holiday shops, not collecting cancellation fees Best wishes for a happy holiday season! *** *** Director of Sales

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me. We would like if the company could send a confirmation cancellation form with a zero balanceThank you.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Ms*** We will resolve this matter with you and your school by waiving the cancellation fee. When a school signs up for a holiday shop, we are committed to them, which requires that merchandise is purchased for that school Therefore, when a school chooses not to hold
the shop after the cancelation date, there are costs incurred by our company. These costs are the reason for the cancellation fee However, our focus is on providing holiday shops, not collecting cancellation fees Best wishes for a happy holiday season! *** *** Director of Sales