Jem Engineering & Manufacturing Company, Inc

We appreciate this being brought to our attentionWe want to take this opportunity to resolve this matter for one of our former customers
The $recurring debit was a charge that was son their merchant account with us for the Wise Payment Systems’ service packageThis package included
unlimited paper and supplies and free overnight replacement of the equipment if ever necessaryHowever, this charge should have been discontinued when the equipment was returned and the merchant account was closedWe show that the equipment was in fact received on June 16th, along with the signed close request from Mr*** ***
Wise Payment Systems has written a check payable to *** *** *** in the amount of $as they have requestedThis will be mailed this out today March 28th, to the address listed for Mr.*** in his original complaint:
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Furthermore, the $charge has been removed so no further charges will occurWe apologize for the oversight and any inconvenience this might have causedIf there is anything else needed to rectify this situation we would be happy to do so
Thank you again for the notification and opportunity to resolve this matter

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID***, and find that this resolution would be satisfactory to me.
Regards,
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