Jefferson Bus Lines

I was on the bus for more than 15 hours and had WiFi for only one hour. Every time I tried too connect it said “exceeded 100Mb data check back n 2hours” which I did for the long 15 plus hour ride, but it kept saying “100 Mb exceeded check back in 2 hours.” What a cheat! Jefferson bus lines have low scruples.

On Nov. 17-17, I travelled by bus from Iowa City to Jackson MN. After stopping at Albert Lea, MN, I got back on the bus and soon found myself going north instead of west , on the wrong bus. My mistake? I think not, here's why. First, the buses were not carrying a destination on their front, as they used to in bygone days. Second, my ticket did not mention a transfer of buses, only a layover. Third, the driver did not make an announcement regarding transfers. In fact, when I boarded this particular bus in Des Moines and asked this driver if this was the correct bus, he barely grunted a reply.
I hopped off at the next stop north and called customer service to get a ticket back to
Albert Lea where I stayed in a motel overnight and caught the one daily bus to Jackson the next morning. Customer service was grudgingly helpful and actually suggested I
take the southbound bus back to Des Moines, a bus west to Omaha and around that way to Jackson, which I figure would take 25 hours, assuming all fast connections.
In fairness, the last two drivers I had were competent, inquiring upon boarding, "where are you going?" and announcing stops, etc.
All of the inconvenience I experienced ( and witnessed of others,too) could easily be avoided if 1) The tickets had large print for the departure/destination on them--Drivers were trying to read them in poor light at 3:30 am.
2) If the ticket indicated a" transfer"- the usual term for changing buses.
3) If the buses had carried their destination on the front; in this case "Minneapolis."
4) If all the drivers were trained and courteous.