Complaint: [redacted] I am rejecting this response because: We have now spent in excess of $1,to fix the leaks in the roof (plus $for ceiling repairs caused by water) which were caused (according to another roofer) by poor workmanship when the roof was replaced Thus, not only has Jeff Alte failed to stand by its work, but apparently it was done poorly to begin with When our ceiling was leaking (with water dripping into the middle of our kitchen), Jeff Alte was completely non responsive for several days On the day that they were supposed to arrive (at 1:30), they never called to say they were running late My wife left a number of messages stating what time whe would be out of the house, giving her cell phone number so they can reach her, etc., but Jeff Alte never called When I finally got in touch with them the next day, they claimed that they got tied up on other jobs and couldnt make it to our house and that their cell phones had died Later in the conversation, he claimed that they had showed up but no one was home I continue to doubt that they showed up as they left no note, never called, etc Also, he was completely unprofessional, swore at me and hung up on me Their website highlites that they offer "a personal 25-year guarantee" (see http://www.jeffalteroofing.com/checklist.cfm) Now they refuse to honor that warranty Despite having hired many contractors, plumbers, roofers, carpenters, etc., over the years, this is the first time I have ever filed a Revdex.com complaint against any company as I have never received such poor treatment from any company Regards, [redacted]
We own a warehouse off of route #in Somerset county NJ After an extremely bad experience with an unregistered local roofer, we contacted Jeff Alte Roofing, Inc They gave us an estimate to the poor job of prior contractor and provided an excellent job which was completed in the time promised We will give this Company five stars and will continue to use them for all of our roofing work Ed Sand Tom P Pennsburg, Pa
Highly recommend
Complaint: [redacted] I am rejecting this response because: We have now spent in excess of $1,to fix the leaks in the roof (plus $for ceiling repairs caused by water) which were caused (according to another roofer) by poor workmanship when the roof was replaced Thus, not only has Jeff Alte failed to stand by its work, but apparently it was done poorly to begin with When our ceiling was leaking (with water dripping into the middle of our kitchen), Jeff Alte was completely non responsive for several days On the day that they were supposed to arrive (at 1:30), they never called to say they were running late My wife left a number of messages stating what time whe would be out of the house, giving her cell phone number so they can reach her, etc., but Jeff Alte never called When I finally got in touch with them the next day, they claimed that they got tied up on other jobs and couldnt make it to our house and that their cell phones had died Later in the conversation, he claimed that they had showed up but no one was home I continue to doubt that they showed up as they left no note, never called, etc Also, he was completely unprofessional, swore at me and hung up on me Their website highlites that they offer "a personal 25-year guarantee" (see http://www.jeffalteroofing.com/checklist.cfm) Now they refuse to honor that warranty Despite having hired many contractors, plumbers, roofers, carpenters, etc., over the years, this is the first time I have ever filed a Revdex.com complaint against any company as I have never received such poor treatment from any company Regards, [redacted]
We own a warehouse off of route #in Somerset county NJ After an extremely bad experience with an unregistered local roofer, we contacted Jeff Alte Roofing, Inc They gave us an estimate to the poor job of prior contractor and provided an excellent job which was completed in the time promised We will give this Company five stars and will continue to use them for all of our roofing work Ed Sand Tom P Pennsburg, Pa