Good Morning,After receiving this feedback from one of our Members we conducted research In a good faith effort, we have refunded the entire amount in question Our Lending Representative has spoken with the Member and she was appreciative by our returing the funds Please call me on [redacted] if you need further information.Thanks [redacted] ***
The member was contacted by phone on 12/4/ After explaining that I am authorizing our Ops department to reverse the fee in question The Member thanked me and said she did not need any additional assitance[redacted] ***
I
Revdex.com:
I spoke with a *** *** on the 6/15/who assured me that the funds will be returned to my account latest by Monday 6/19/2017, but today
is Thursdays June 22/and the funds still has not been returned into my account
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
The member was contacted by phone on 12/4/16. After explaining that I am authorizing our Ops department to reverse the fee in question. The Member thanked me and said she did not need any additional assitance.*** ***
Good Morning,After receiving this feedback from one of our Members we conducted research. In a good faith effort, we have refunded the entire amount in question. Our Lending Representative has spoken with the Member and she was appreciative by our returing the funds. Please call me
on *** if you need further information.Thanks*** ***
Good Morning,After receiving this feedback from one of our Members we conducted research In a good faith effort, we have refunded the entire amount in question Our Lending Representative has spoken with the Member and she was appreciative by our returing the funds Please call me on [redacted] if you need further information.Thanks [redacted] ***
The member was contacted by phone on 12/4/ After explaining that I am authorizing our Ops department to reverse the fee in question The Member thanked me and said she did not need any additional assitance[redacted] ***
I
Revdex.com:
I spoke with a *** *** on the 6/15/who assured me that the funds will be returned to my account latest by Monday 6/19/2017, but today
is Thursdays June 22/and the funds still has not been returned into my account
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***
The member was contacted by phone on 12/4/16. After explaining that I am authorizing our Ops department to reverse the fee in question. The Member thanked me and said she did not need any additional assitance.*** ***
I will reach out to the Member and come to an understanding about the fees I anticipate a refund. *** ***
Good Morning,After receiving this feedback from one of our Members we conducted research. In a good faith effort, we have refunded the entire amount in question. Our Lending Representative has spoken with the Member and she was appreciative by our returing the funds. Please call me
on *** if you need further information.Thanks*** ***